Admin / Operations & Customer Support - #1 Travel Brand
3 weeks ago
Looking for a job which is fun, rewarding and in the most exciting industry in the world?
Then look no further, we are the UK’s leading travel homeworking company, one of the fastest-growing franchises in the country, proudly based in Bournemouth.
If you are brilliant at admin and love organisation with a passion for developing a new career in travel, we want to hear from you.
Role Info:
Admin / Operations & Customer Support
If you want to know about the requirements for this role, read on for all the relevant information.
Bournemouth Office Based / Remote Working Positions Available
Top of Market Salary
Plus: Pension, discounted travel, opportunity to visit some fantastic locations and much more
Values: Do the Right Thing, Loyalty & Appreciation, Mutual Respect, Trust & Honesty, Success Driven, Enjoy the Journey
Product / Service: Award-Winning travel home-working company
Growth: Over 400% in the last 5 years. Breaking sales records every month.
Your Skills: Customer Service, Administration, Organisation, Problem Solving, High Attention to Detail
Who:
A multi-award-winning fast-growing travel company that has helped 100’s of first-time travel homeworkers start their very own travel businesses. We’re expanding rapidly and looking to grow the very best team ahead of the next peak period in travel.
Reasons to join us:
+ Home Working Agency of The Year’ 5 years in a row
+ Top-rated travel franchise in the UK
+ Top 10 franchise in the UK, beating household names
+ Top 5% franchise in the UK
+ We offer the widest choice of holidays in the UK
+ Fully independent with over £2 billion per year of buying power
+ We are expecting the next 2-3 years in travel to be the biggest ever in terms of growth
+ Featured continually in the trade press, national press
The Role:
Step into one of our most vital roles, where you’ll be part of an amazing team of over 30 dedicated professionals providing exceptional admin and operational support to our franchisees and travel customers.
From managing customer bookings and organising client tickets to updating holiday details and tackling a variety of administrative tasks, every day offers fresh challenges and rewarding opportunities.
About You:
You’ll be the sort of person who loves detail and gets excited about holidays You’ll love to work at pace but without sacrificing quality. You’ll believe in a phone first philosophy to solving a problem and you’ll have a hunger for helping others.
You don’t need to have worked in travel before, just to have a helpful approach to everything you do.
Here is where we see you need experience to kick ass at this role:
+ Demonstrated ability to deal with a wide variety of admin tasks
+ High attention to detail and passion to do things right
+ Excellent organisational skills
+ Loves following process
+ Excellent communications skills with professional and pleasant manner
+ Ability to think outside the box and problem solve
+ Proactive in your approach to all new tasks
+ Super-fast on a computer
The Reward for You:
We live and breathe our values – Do the Right Thing; Loyalty & Appreciation; Mutual Respect, Trust & Honesty; Success Driven & Enjoy the Journey - in everything we do.
Our employee benefits are just one example of how we’ve done this. Working with us, you can enjoy industry leading package which includes:
+ Excellent pension package
+ Private medical
+ Inservice Life Insurance
+ Dental
+ Range of discounts / perks from leading brands
+ Monthly rewards
+ Discounted travel
+ Excellent holiday entitlement
+ Commission on any referred customers
+ Learning & Development Programme
Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
Your Background / Previous Roles May Include:
Administration, Administrator, Admin, Coordinator, Customer Service, Customer Success, Client Support, Operations, Customer Care.
Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
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