Customer Complaints Officer

3 weeks ago


Portsmouth, United Kingdom The Workshop Full time

Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.

Main Duties

  • Act as the first point of contact for our customers in the complaint click apply for full job details


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