Customer Service Coordinator

4 weeks ago


Hereford, United Kingdom Hewett Recruitment Full time
Customer Service Coordinator

Customer Service Coordinator required to join of global manufacturing organisation in Hereford - 2-year FTC - hybrid working + generous benefits

Great opportunity for a Customer Service Coordinator to join this close-knit customer services team (of less than 10) at the Hereford site of this global manufacturing organisation. The Customer Service Coordinator will work as part of a team to answer inbound calls, deal with customer queries and build positive client relationships, ensuring excellent customer satisfaction at all times.

This is a varied, customer-focused support role and the Customer Service Coordinator will:

Answer all inbound calls (between the team
Process new customer orders
Identify existing orders and update customers on order status
Liaise with warehouse team for dispatch / delivery times
Build good working relationships with customers
Resolve customer issues as required
Provide weekly / monthly stock reports
Carry out administrative duties

The ideal Customer Service Coordinator will have a proactive approach and be happy to get stuck in from the start, working alongside the Customer Service Manager and customer service team who will provide support and training to ensure success in the role. Excellent communication skills and a professional telephone manner are key, plus an enthusiasm and willingness to assist customers to ensure queries are dealt with in a timely manner. Good MS Office skills are required. This is an excellent opportunity for a candidate with some customer-facing and / or administrative experience to join a close-knit, supportive customer services team in a busy and fast-paced organisation.

Salary to be disclosed on application. Hybrid working and excellent company benefits. 40 hours per week, Monday to Friday. 2-year fixed term contract with possibility of extension.

  • Hereford, United Kingdom Redline Telecom Full time

    **Job Title**:Customer Service Coordinator **Description**: An excellent opportunity has arisen to join a reputable b2b telecommunications company based in Hereford city centre. Established for 25 years and trusted by over 1000 businesses, Redline Telecom specialise in telephone & hosted cloud systems (VOIP), broadband and mobiles. Full product training...


  • Hereford, United Kingdom Schaeffler Full time

    Your Key ResponsibilitiesThe Customer Service Coordinator must have the ability to prioritise, work methodically, use own initiative, and work calmly under pressure. An excellent, confident telephone manner together with the ability to proactively build positive customer relationships is a pre-requisite for the role. Daily Duties Overview• 60% telephone...

  • Customer Service

    2 weeks ago


    Hereford, United Kingdom RE People Full time

    Customer Service Coordinator Outstanding Culture Location Hereford Salary £24,800 We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition...

  • Customer Service

    12 hours ago


    Hereford, United Kingdom RE People Full time

    Customer Service Coordinator Outstanding Culture Location Hereford Salary £24,800 We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition...

  • Customer Service

    2 weeks ago


    Hereford, United Kingdom RE People Full time

    Customer Service CoordinatorOutstanding Culture Location HerefordSalary £24,800We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a job...

  • Customer Service

    18 hours ago


    Hereford, United Kingdom RE People Full time

    Customer Service CoordinatorOutstanding Culture Location HerefordSalary £24,800We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a job...

  • Customer Service

    3 weeks ago


    Hereford, United Kingdom RE People Full time

    Customer Service CoordinatorOutstanding Culture Location HerefordSalary £24,800We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a job...

  • Customer Service

    2 weeks ago


    Hereford, United Kingdom RE Recruitment Full time

    Customer Service Coordinator Outstanding Culture Location Hereford Salary £24,800 We have an excellent opportunity for a Customer Service Coordinator to join the team within our client located in Hereford.  This is an exciting opportunity where you'll work as part of an engaged and motivated team, for a company committed to reward and recognition for a...

  • Customer Service

    1 month ago


    Hereford, United Kingdom Redline Telecom Full time

    **Job Title**:Customer Service & Administration Assistant **Description**: An excellent opportunity has arisen to join a reputable b2b telecommunications company based in Hereford city centre. Established for 25 years and trusted by over 1000 businesses, Redline Telecom specialise in telephone & hosted cloud systems (VOIP), broadband and mobiles. Full...


  • Hereford, United Kingdom The Endorphins Group Full time

    37.5 hrs per week across 5 days. Requirements: Drivers License and an enhanced DBS check (provided) Location: Home based. **Must be willing to travel to our head office in Bradford when required.** **What does the role entail?** The Endorphins Group is a business that offers services that move moods by triggering endorphins to make our customers feel...


  • Hereford, United Kingdom The Endorphins Group Full time

    37.5 hrs per week across 5 days. Requirements: Drivers License and an enhanced DBS check (provided) Location: Home based. **Must be willing to travel to our head office in Bradford when required.** **What does the role entail?** The Endorphins Group is a business that offers services that move moods by triggering endorphins to make our customers feel...

  • Care Coordinator

    11 hours ago


    Hereford, United Kingdom Invest Solutions Limited Full time

    About us We are professional, rewarding, social, and our goal is to Verity Healthcare Limited is looking to recruit an experienced Care Coordinator. Verity Healthcare Limited is a well-established and expanding domiciliary care company that provides home carers to clients, helping them to continue living safely and independently in their own homes. This...


  • Hereford, United Kingdom Alpha HGV Full time

    Job Summary: Alpha HGV, a dynamic and fast-paced transport and logistics company, is seeking a skilled and motivated Customer Service Administrator to join our team. As a Customer Service Administrator, you will play a key role in ensuring the smooth running of the office, providing excellent customer service to our clients, and supporting the daily...


  • Hereford, United Kingdom Balfour Beatty Full time

    **About the role** Join the UK’s largest infrastructure group and work on some of the biggest projects the world has ever seen. Projects that will support and shape the world of tomorrow for millions of people and enable you to build a successful career. Balfour Beatty is also a leading member of the **5% Club**, which is now in operation in over 200...


  • Hereford, United Kingdom allpay Full time

    **About The Role**: We have a fantastic opportunity for Customer Service Advisors to join our Client Support Team. The role is based in our Hereford Head Office. Due to growth within the team, we now have multiple opportunities to join as a Customer Service Advisor. - Most importantly, you will join a friendly, professional, and dedicated team, who pride...


  • Hereford, United Kingdom allpay Full time

    **About The Role** We have a fantastic opportunity for a Customer Service Advisor to join our Client Support Team. The role is based in our Hereford Head Office Most importantly, you will join a friendly, professional, and dedicated team, who pride themselves on delivering the highest standards of customer service. We asked the Client Services Team to tell...


  • Hereford, United Kingdom allpay Full time

    **About The Role**: We have a fantastic opportunity for Customer Service Advisor to join our Client Support Team. The role is based in our Hereford Head Office. Most importantly, you will join a friendly, professional, and dedicated team, who pride themselves on delivering the highest standards of customer service. We asked the Client Services Team to tell...


  • Hereford, United Kingdom Randstad Perm Professionals Full time

    We are looking for an individual that enjoys building strong lasting customer relationships, someone who wants to solve problems and has a willingness to learn. You will be joining a successful and friendly Customer Services team . This is for a reputable and global organisation based in Hereford that continues to go from strength to strength. Daily...


  • Hereford, United Kingdom Randstad Perm Professionals Full time

    We are looking for an individual that enjoys building strong lasting customer relationships, someone who wants to solve problems and has a willingness to learn. You will be joining a successful and friendly Customer Services team . This is for a reputable and global organisation based in Hereford that continues to go from strength to strength. Daily...


  • Hereford, United Kingdom Balfour Beatty Full time

    **About the role** Balfour Beatty has an exciting opportunity for a **Customer Service Administrator,** to join our team in Living places in **Hereford.** Role Purpose: - To effectively provide administrative support within the business. - Full time and part time applicants will be considered: Full hours: 37.5 hours, Part time hours: 30 hours. - 12 month...