IT Support Analyst

4 weeks ago


London, United Kingdom Aimee Willow Connex Full time

The Role

The successful candidate will report to the London-based Associate Director of ICT and will work closely with our larger ICT team based in Mumbai.

The Responsibilities

  • Managing all aspects of the Lonon office hardware and software requirements
  • Purchasing and upgrading laptops and desktops
  • Investigating and solving internet connectivity issues
  • Supporting users on the entire MS Office suite.

The Requirments

  • Extensive knowledge of windows 10/11 platforms
  • Some experience across the Microsoft full stack including:
  • Azure
  • Virtual machines
  • Endpoint
  • SharePoint
  • 365 Administration
  • Exchange
  • Power Automate

Knowledge of:

  • iOS and mobile device management
  • VOIP telephony
  • TCP/IP
  • Antivirus and network
  • The ideal candidate will be friendly and willing to help all their colleagues with IT related issues


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