Service Desk Engineer 2nd Line
2 weeks ago
A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. SERVICE DESK ENGINEER Salary: £35,000 - £42,000Location: London A leading healthcare regulator is seeking a Service Desk Engineer to join their Information Systems Operations team in London. What you'll do: As a Service Desk Engineer, you will play a pivotal role in providing both remote and onsite technical support across multiple locations. Your day-to-day activities will involve troubleshooting service desk tickets efficiently while maintaining high levels of customer satisfaction. You will be responsible for supporting a wide range of IT systems including Windows operating environments (Windows 10 & 11), Office 365 applications, mobile devices (Android/Apple), VPNs, multi-factor authentication tools, Exchange email services and more. In addition to resolving technical queries directly or escalating them when needed, you will create comprehensive documentation for both internal teams and end users. Your ability to communicate clearly over the phone and via written channels will be essential as you log incidents and prioritise requests according to service level agreements. Administrative duties will form part of your routine to ensure the Service Desk runs smoothly. You will also contribute ideas for continuous improvement within the department while adhering strictly to data...
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2nd Line Service Desk Engineer
5 days ago
London, United Kingdom Just IT Full timeAre you a 2nd line technician with at least three years of experience looking for an exciting new role? About the company I am currently working with a growing MSP who are looking for someone to be based at one of their clients' locations in London Position Overview Having made their mark within the industry, this well-established MSP is looking for a 2nd...
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2nd Line Service Desk Engineer
4 days ago
Greater London, United Kingdom Air IT Limited Full timeJob Title: 2nd Line Service Desk EngineerLocation: LondonReporting to: Service Desk Team Leader Purpose: To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. You will build excellent customer relationship through customer knowledge and ensure technical...
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2nd / 3rd Line Service Desk Engineer (Permanent)
3 weeks ago
City of London, Greater London, United Kingdom Gold Group Ltd Full time3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations. Overall, the Help Desk consists of 30 Engineers, of which 9 are based in the...
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Hybrid 2nd Line IT Service Desk Engineer
3 days ago
Greater London, United Kingdom Air IT Limited Full timeA leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. In this role, you will handle incoming calls, diagnose issues, provide support, and maintain client documentation. Ideal candidates should have over two years of experience and knowledge in networking and Microsoft...
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2nd Line Support Engineer
7 days ago
London, United Kingdom ITECCO Full timeNew Opportunity: Second Line Support Engineer, Up to £38K D.O.E, Fast Track Progression and the opportunity to learn Cyber Security. Role: Second Line Support Engineer **Salary**: £34,000-£38,000 Location: Tottenham, North London My client are a hyper-growth company situated in the heart of Tottenham. They are now looking for an experienced 2nd line...
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2nd Line Service Desk Analyst
2 weeks ago
London, United Kingdom vertex-it-solutions Full time**Position: 2nd Line Service Desk Analyst** **Reporting to: IT Service Desk Manager** **Company**: Our client are an established and successful Manage Service Provider who are continually growing. They specialise in delivering fully managed IT services to a range of UK and global clients 24 hours a day, 365 days per year. Due to the growth of the...
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1st/2nd Line Service Desk Engineer
2 weeks ago
London, United Kingdom Modis Full time1st/2nd Line Service Desk Engineer - Required - Windows 10, Office 365, AD, MS and Adobe APPs - URGENT Location - Central London - weeks Rates - £150-£200 per day - Contract will be inside IR35 so working via an umbrella solution. Start Date next week - URGENT! One of our key clients who is a world leader within their sector has an urgent opening come...
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2nd Line Engineer
7 days ago
London, United Kingdom Involved Solutions Full time**Title**:2nd Line Engineer **Location**:Soho - Onsite (Flexibility in the future) **Salary**:Upto £33,000 + Benefits **Contract/Permanent**:Permanent **Working Hours**:09:00-17:30pm **Hours per week**: 37.5 **WHAT YOU GET**: - Up to £33,000 salary as well as a wide array of benefits including 20 Days Holiday plus bank holidays, pension scheme,...
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2nd Line Engineer
5 days ago
London, United Kingdom Just IT Full timeGlobal financial firm looking for 2nd Line Support In Liverpool Street, Up to £38k, Hybrid Summary To support the systems utilised by the Managing Agency and Syndicate staff. The 2nd Line Engineer shall be directly accountable to the IT Manager. Duties - Provide 2nd line support, both in the office and remotely. - Work closely with the 1st line support...
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2nd Line Engineer
3 days ago
London, United Kingdom Nextech Group Limited Full time2nd Line Service Desk Engineer Job Type: Full-time, Permanent Salary: From £30,000 per annum Location: Huntingdon, Cambridgeshire Our client is a customer-focused IT services provider dedicated to helping organisations succeed through reliable, secure, and well-managed technology. By combining people, process, and technology, they deliver a consistently...