Paid Social Account Manager

7 days ago

London, Greater London, United Kingdom GROUPM Full time

Position at GroupM Nexus

Role: Account Manager

Department/Team: Paid Social

Role Objective

We are seeking a talented and motivated Account Manager for our Paid Social team. The successful candidate will manage a Senior Account Executive and collaborate closely with the Account Director to deliver exceptional client service and campaign performance. This role involves client management, campaign execution, strategic planning, and team development, with a primary focus on the food and drinks industry.

About the role

Client Management:
  • Serve as the primary day-to-day contact for assigned retail clients, ensuring high levels of client satisfaction and engagement.
  • Develop strong client relationships and understand their business objectives to drive effective paid social strategies.
  • Communicate regularly with clients, providing updates on campaign performance, insights, and recommendations.

Campaign Activation and Planning:
  • Assist in the planning, execution, and optimization of paid social campaigns across various platforms (e.g., Facebook, Instagram, Pinterest).
  • Collaborate with the Account Director to develop media plans, budgets, and timelines to meet client goals.
  • Ensure accurate and timely delivery of campaigns, adhering to client specifications and industry best practices.

Team Management and Development:
  • Manage and mentor a Senior Account Executive, providing guidance, support, and performance feedback.
  • Foster a collaborative team environment, encouraging professional growth and development.
  • Conduct regular check-ins and performance reviews with the Senior Account Executive.

Performance Monitoring and Reporting:
  • Monitor campaign performance, analyse key metrics, and generate detailed reports for clients and internal stakeholders.
  • Identify opportunities for optimization and recommend actionable strategies to improve campaign results.
  • Stay up-to-date with industry trends and best practices to ensure cutting-edge campaign execution.

Collaboration and Leadership:
  • Work closely with cross-functional teams (creative, analytics, etc.) to deliver integrated marketing solutions.
  • Support the Account Director in strategic planning and business development efforts.
  • Contribute to a positive team culture and lead by example in delivering high-quality work.

About you
  • A proven track record of managing successful campaigns with examples.
  • Strong expertise in paid social platforms (Facebook, Instagram, Pinterest, Tiktok, etc.) and tools.
  • Excellent client management skills with the ability to build and maintain strong relationships.
  • Proven experience in managing and mentoring junior team members.
  • Strong analytical skills and the ability to translate data into actionable insights.
  • Exceptional organizational and project management skills.
  • Excellent communication and presentation skills.
  • Experience with retail clients, specifically in the clothing and homeware sectors, is a plus.

What we can offer you
  • A strong salary commensurate and in-line with relevant experience
  • 25 days annual leave and your birthday day off
  • Ongoing internal and external training opportunities
  • Flexible working
  • The opportunity to attend industry conferences and awards nights
  • Career and personal progression
  • Private Healthcare
  • Excellent pension matching structure

About Mindshare

Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK – such as Unilever, Ford, KFC, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.

Our approach

Our ambition is to drive Good Growth for our clients.

Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives.

Good Growth is a big ambition – one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact.

Working for Mindshare

Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating.​

Committed to Diversity & Inclusion

We have a big dream at Mindshare, to become the most inclusive place to work in the country This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.

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