Customer Service Coordinator

2 weeks ago


Swindon, United Kingdom Reed Full time
Executive
  • Annual Salary: £25,000
  • Location: Royal Wotton Bassett
  • Job Type: Full-time, Permanent

We are on the lookout for a dedicated Executive to enhance our Itineraries system. This pivotal role is centred around crafting cluster itineraries to support our global sales initiatives and ensuring the seamless launch of all clusters. The ideal candidate will manage cruise group allocations within the IMP system and swiftly resolve any system-related issues to maintain operational excellence.

Day-to-Day Responsibilities:
  • Load contracted allocations, including Hotels, Events, Transfers, and Cruise groups.
  • Construct CSI packages in advance of their release to the market.
  • Clarify the booking process across all departments to ensure a smooth operation.
  • Perform regular audits on the CSI system to guarantee the accuracy of information.
  • Collaborate with TravelTek to optimise system performance and identify areas for enhancement.
  • Provide support to the sales and admin teams for any booking or loading queries, which may require availability outside of standard office hours.
  • Foster strong interdepartmental relationships to meet project timelines efficiently.
Skills & Qualifications:
  • A keen eye for detail and a high level of accuracy.
  • Friendly and supportive, with a readiness to assist colleagues.
  • A strong desire to learn new skills and a commitment to professional development.
  • Dedication to investing time and effort to ensure the smooth operation of the system.
  • (Desirable) Proficient understanding of Itour.
  • (Desirable) A passion for travel or previous experience in the travel industry.
Benefits:
  • Attractive Company Bonus scheme.
  • Generous Pension contributions.
  • Comprehensive Medical Benefit.


  • Swindon, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: - tbc (Current Duplicate)Vacancy location **Location**: - South West, Wiltshire, SwindonGeneral information **Reference **:1000004838


  • Swindon, Swindon, United Kingdom QA Full time

    The Customer Service Coordinator Role at QA:Positions Available: 3Location: Swindon, hybrid: 3 days in officeContract: Full-time, 37.5 hours/weekPackage: Competitive + benefitsAt QA, we are looking for Customer Service Coordinators who are exceptional listeners, top-notch communicators, and dedicated team players. In this entry-level position, you will...


  • Swindon, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: **The role: Customer Service Coordinator** **Location: Swindon, hybrid: 2 - 3 days in office.** **Contract: Full time, 37.5 hrs per week** **Package: competitive + benefits** At QA, our...


  • Swindon, United Kingdom QA Full time

    The role: Customer Service Coordinator - 3 roles availableLocation: Swindon, hybrid: 2 - 3 days in office.Contract: Full time, 37.5 hrs per weekPackage: competitive + benefitsAt QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to colleagues,...


  • Swindon, United Kingdom QA Full time

    The role: Customer Service Coordinator - 3 roles availableLocation: Swindon, hybrid: 2 - 3 days in office.Contract: Full time, 37.5 hrs per weekPackage: competitive + benefitsAt QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to colleagues,...


  • Swindon, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: **The role: Customer Service Coordinator** **Location: Swindon, hybrid: 2 - 3 days in office.** **Contract: Full time, 37.5 hrs per week** **Package: competitive + benefits** At QA, our Customer...


  • Swindon, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: **The role: Customer Service Coordinator** **Location: Swindon, hybrid: 2 - 3 days in office.** **Contract: Full time, 37.5 hrs per week** **Package: competitive + benefits** At QA, our -...


  • Swindon, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: **Customer Services Coordinator** **Swindon (SN5 7WZ)** **Monday to Friday 9.00-5.30** **Hybrid; Three days in the office and two at home** **About the Position**: **Are you a friendly,...

  • Repairs Coordinator

    3 weeks ago


    Swindon, United Kingdom Service Care Full time

    A Client within the Public Sector based in Wiltshire is currently recruiting for a Repairs Coordinator to join their Property Maintenance team as soon as possible. The purpose of the role is to deliver and coordinate repairs to the Council's housing stock and operational buildings in line with agreed policies and budgets to ensure that a high quality...


  • Swindon, Swindon, United Kingdom QA Full time

    The role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you'll provide support to colleagues, stakeholders and...


  • Swindon, Swindon, United Kingdom QA Full time

    The role: Customer Service Coordinator Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you'll provide support to colleagues, stakeholders and...


  • Swindon, United Kingdom QA Full time

    The role: Customer Service Coordinator ( 3 x positions available) Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to...


  • Swindon, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: **The role: Customer Service Advisor** **Location: Swindon, hybrid: two days in office and three from home** **Contract: Full time, 37.5 hrs per week** **Package: competitive + benefits** At QA,...


  • Swindon, Swindon, United Kingdom QA Limited Full time

    The role: Customer Service Coordinator - 3 roles available Location: Swindon, hybrid: 2 - 3 days in office. At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you'll provide support to colleagues, stakeholders and learners, assisting them with the delivery of our...


  • Swindon, Wiltshire, United Kingdom QA Full time

    The role: Customer Service Coordinator ( 3 x positions available) Location: Swindon, hybrid: 2 - 3 days in office. Contract: Full time, 37.5 hrs per week Package: competitive + benefits At QA, our Customer Service Coordinators are all great listeners, excellent communicators and dedicated team-players. In this entry-level role you’ll provide support to...


  • Swindon, United Kingdom QA Limited Full time

    Vacancy details **Talent pool**: - Operations - Customer Service**Title**: - Customer Service Coordinator**Contract type**: - QA Ltd Permanent**Job advert**: **Customer Service Advisor** **Location: Swindon SN5 7WZ** **Working environment: Two days in office and three from home** **Contract: Full time, 37.5 hrs per week** **Job purpose**: - You’ll...


  • Swindon, Swindon, United Kingdom QA Limited Full time

    Vacancy detailsTalent pool: Operations Customer ServiceTitle: Customer Service CoordinatorContract type: QA Ltd PermanentJob advert:The role: Customer Service AdvisorLocation: Swindon, hybrid: two days in office and three from homeContract: Full time, 37.5 hrs per weekPackage: competitive + benefitsAt QA, our- Customer Service Advisors are all great...

  • Customer Care Manager

    2 weeks ago


    Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care Manager at Bloor HomesWelcome to the opportunity to work as a Customer Care Manager at Bloor Homes in Swindon, South West Region. This role is at the heart of a dynamic and essential department that requires a unique blend of skill, delicacy, and confidence. As part of our team, you will collaborate closely with various departments such as...


  • Swindon, United Kingdom Torin-Sifan Ltd, Greenbridge Full time

    **Title: Customer Service Administrator** **Location**:Swindon (Greenbridge) Hours of work: Monday to Thursday 7.30am - 4.15pm, Friday 7.30am - 3.15pm **Reporting to**:Head of Customer Services **Package**:Up to £21,500 depending on experience, Company Pension (5.5%), 25 days annual leave plus bank holidays, online discount platform for retailers. **Who...


  • Swindon, United Kingdom Torin-Sifan Ltd, Greenbridge Full time

    **Title: Customer Service Administrator** **Location**:Swindon (Greenbridge) Hours of work: Monday to Thursday 7.30am - 4.15pm, Friday 7.30am - 3.15pm **Reporting to**:Head of Customer Services **Package**:Up to £21,500 depending on experience, Company Pension (5.5%), 25 days annual leave plus bank holidays, online discount platform for retailers. **Who...