Senior Information Technology Engineer

4 weeks ago

Crick, United Kingdom Acro Aircraft Seating Full time

Senior IT Engineer




Acro Aircraft Seating is one of the UK’s leading and fastest-growing manufacturers of passenger seats for commercial airlines around the world. We are an agile, innovative business at the forefront of disrupting the aerospace market. Through modern methodologies, lean techniques, inspired innovation, and passion for being the best, Acro is positioning itself to be the world’s leading aircraft seating supplier.




Collaboration is one of Acro’s core values, by working together and applying our skills and expertise across Sales, Engineering, Quality, Supply Chain and Operations, we find the solutions to our clients’ most complex challenges and how we deliver our promises today and tomorrow.





Location: UK

Salary: Competitive





EXCELLENT BENEFITS



  • 25 days holiday + bank holidays
  • Pension
  • Healthcare scheme
  • Life assurance
  • Employee Assistance Programme
  • Retail discounts
  • Training opportunities
  • 37.5 hours per week – 1 pm finish on a Friday




To be successful in this position, you will have/be;



  • Working knowledge of Service Delivery methodologies and security standards, ITIL and ISO27001


  • Good problem-solving, analytical and decision-making skills, with the ability to determine the approximate impact of each issue quickly


  • Excellent people (user) management and time management skills, with the ability to plan and prioritise workload


  • Experience in supporting and continuously improving an IT Service function and establishing appropriate processes and governance


  • Implementation of successful IT infrastructure and services transformation projects


  • Strong working knowledge of IT infrastructure components (e.g. networking, data centre, desktop, IT security, firewalls, Virus and Malware control) and experience in supporting, implementing and integrating a portfolio of on-premise and Cloud-based services (e.g. Office2013/ Exchange 2013, Office365, SaaS)


  • In-depth understanding of Windows 10, Server 2008/12/16 and above, including Active Directory, DNS and DHCP, in a worldwide multi-domain environment


  • Knowledge of LANs, WANs, MPLS, VLANs, VPNs & SDWAN and firewall technologies, ideally support worldwide locations including China and USA


  • Experience with Office 365 product suite, including Teams, SharePoint, Unified Communications, and Mobile Device Management


  • Ideally, experience in supporting remote and agile workers, including locations in China and the USA


  • Experience in supporting engineering user environments is desirable; CAD (Catia / SolidWorks), Altair Hyperworks, and SmarTeam document management


  • A work toward building effective relationships with stakeholders in a medium-scale organisation


  • Effective support of major service incidents


  • Enabling file shares via DSF permissions


  • Strong working knowledge of security best practices and how these can be optimised in an IT operational environment


  • Willingness to work outside of regular UK office hours, to support maintenance requirements and to react to exceptional work requirements




The Parent Company of ACRO Aircraft Seating is Zhejiang Tiancheng Controls Co., Ltd headquartered in China.




We really want to hear from you, so don’t miss your opportunity to join us Once you apply, your CV will be held on our central database. Please do let us know if you do not wish for us to retain your details.If your application is successful, you will be contacted in due course.



Acro Aircraft Seating is an equal opportunities employer.



Please view our website for access to our Job Applicant Privacy Notice.



The closing date for applications is the 3rd of May 2024.




Please note: This advert may close early if sufficient applications are received. Acro Aircraft Seating uses reserve lists for positions where more than one candidate is deemed suitable for a position. Reserve lists are in place for 12 months, during which time reserve candidates may be offered the same or similar post should one become available.

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