Payroll Expert

4 days ago

Manchester, United Kingdom Portfolio Payroll Full time

Portfolio Payroll are currently working with a fantastic organisation based in Central Manchester who are looking for a Payroll Expert to join them on a Permanent basis. This is an opportunity to be part of an established sales team with growth and development opportunities.

Reporting to the Sales, your main focus will be to assist the sales department by being the subject matter expert for payroll enabling the sales team to effectively sell payroll products. Sales Support to assist and support Business Development Managers in their sales meetings, showcasing our services to the prospect.

The role

The role requires you to provide expert payroll process and compliance advice, by online video and alongside Business Development Managers.

You will advise on all aspects of payroll processing and compliance relating to the business's Managed Payroll Service and Software Solution. Your aim will be to support the business needs of the individual prospect, highlighting any commercial options that are likely to assist them once they become a client.

You will also support our Sales and Marketing endeavours with advice and content support via telephone and email.

Responsibilities

  • To participate in sales meetings with Business Development Managers via video or telephone, and support with any HR advice required as part of the process before, during and post appointment.
  • To provide initial payroll guidance on any live issues the prospect may have, in order to showcase & demonstrate the value of the service and expertise which is provided to clients of Peninsula and emphasise the value of any additional support that we're able to provide once the prospect comes on board.
  • Ensure that personal knowledge of Payroll best practice, and knowledge of the service is continually updated.
  • Develop positive working relationships and maintain proactive contact with Business Development Managers and Business Sales Consultant's in relation to prospective clients.
  • To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for handing over cases to our Advisory Team and ensuring the case is handled in line with internal SLAs and any initial advice given.
  • To ensure the necessary updates are made on the internal system.
  • Participate and deliver Company internal training and legal updates to ensure that advice provided is always best in class and compliant.
  • Conduct weekly Payroll knowledge booster sessions with the Business Development Manager Team and Business Support Consultants to enhance the knowledge across the teams.
  • Undertake daily 1-1 coaching sessions with the Business Sales Consultants to assist them with building a need for the payroll services Bright HR can offer.
  • Host weekly payroll webinar sessions for prospect clients demonstrating the need for the payroll services available.
  • Carry out other tasks that are deemed necessary by the Management Team.

About you

  • An ambitious individual who wants to be rewarded for success
  • Pride in delivering a high-quality service and genuine desire both to resolve issues for clients by providing efficient, pragmatic, commercial solutions, and to promote the wider Peninsula service to help drive sales.
  • A strong HR background, having provided full, end to end support to business owners.
  • A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
  • Ability to work in a fast-paced environment.
  • Strong communication skills.
  • A dynamic and flexible approach, as well as the ability to work under pressure.

Benefits

This is a business with excellent benefits including:

  • Commission scheme
  • Profit share scheme
  • Day off on your birthday
  • Perkbox discounts
  • Access to Employee Assistance Programme
  • 25 days' holiday, plus bank holidays.
  • Pension Plan and Life Insurance.
  • Company incentives, access to discount schemes.
  • Holidays increase after 2- and 5-years' service.
  • Free breakfast every Monday
  • Opportunity to expand your knowledge from an experienced, friendly team
  • Modern working environment in Manchester City Centre

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