Tenant/Resident Liaison Officer

3 weeks ago


Stretford, United Kingdom CPR Recruitment Full time

Resident Liaison Officer – Old Trafford, Manchester – Social Housing SchemeOur client, a residential developer who have sites across Manchester, are looking for a Resident Liaison Officer to join their project in Old Trafford.Key responsibilities: * Build positive relationships with residents * Mitigate dissatisfaction with planned works * Resolve complaints and queries swiftly and efficiently * Visit tenants and advise on pre planned works * Liaise with housing associations and build relationships with them * Work closely with project and site management team to ensure quality of customer service * Produce and collect tenancy approval forms * Ensure resident satisfactionMust have: * Minimum 2 years experience as an RLO within construction * Strong communication and customer service skills * Positive and proactive attitude * Excellent written English * Able to work in a team * Competent computer skillsTo find out more about this position as a Resident Liaison Officer in Old Trafford, Manchester call Micky Pullinger or Mia Burn of CPR RecruitmentCPR Recruitment are currently on over 500 sites across London & the South East. If this role isn't for you, due to location or project type, get in touch via the numbers above to find out about our other opportunities within the white collar side of construction.Ref: CPR2AB


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