EMEA Strategic Customer Engagement Advisor
2 weeks ago
We are offering a strategic customer engagements role to work as a trusted partner to our EMEA President by driving crossfunctional alignment and ensure the best experience for ServiceNows customers. You will be reporting to EMEA president Chief of Staff within the PoE office.
This is an opportunity with visibility and exposure at the highest level of ServiceNow.
What you get to do in this role:
- Support in the creation and execution of EMEA Presidents Customer Strategy especially regarding strategic deals
- Create a forward looking plan to prioritize Presidents Customer & Partner engagements along with your customer advocate partner in the team
- Optimize the customer engagement process for EMEA President from prep to meetings to deal execution
- Ensure you are leading customer engagements with excellence via strategic partnerships with sales teams thorough and thoughtful briefing documents compelling and relevant meeting materials and bestinclass follow ups
- Prioritize which Customers and Partners EMEA president spends time with working with the President Chief of Staff Major area GVPs and other Global Offices.
- Establish a deep understanding of all ServiceNows product offerings and incorporate this into customer discussions / solutions
- Operate with EMEA Presidents chief of staff on the most complex customer meetings / initiatives
- Work with Sales Product Engineering and Industry leadership teams to problemsolve and resolve key customer issues that are stalled
- Deepen customer/partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and partners
- Capture major takeaways maintain milestones and track assign and drive the delivery of clear action items. Work with leadership team to escalate key issues that are stalled.
Qualifications :
To be successful in this role you have:
- Extensive work experience preferably in management consulting Sales GTM strategy & ops or tech strategy & ops
- Preferred candidates will have a combination of strategy business operations and sales experience
- Exceptional learning agility and influencing skills. Must thrive in a dynamic environment
- Demonstrated success understanding and fulfilling complex internal or external customer needs; problemsolver mindset
- Sharp business judgment ability to see big picture and to prioritize
- Executive presence excellent verbal and written communication
- Ability and willingness to travel up to 50% of time
JV20
Not sure if you meet every qualification We still encourage you to apply We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Key SkillsBusiness Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking
Experience: years
Vacancy: 1
-
EMEA Strategic Engagements Director Elevate
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeReporting to the AVP EMEA APAC Japan Strategic Customer Engagements (Elevate) the missionof the EMEA Strategic Engagements Director (Elevate) is to drive ServiceNows longterm revenue growth and profitability through larger and more strategic transactions across our Europe MiddleEast and Africa business. The leader will act as an inregion deal expert...
-
Director EMEA Mid-Market Solution Consulting
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeServiceNow is seeking an experienced and strategic Director EMEA MidMarket Solution Consulting to join our leadership team. This leadership role will be responsible for overseeing the EMEA MidMarket SCs and the EMEA MidMarket SC leadership team. The ideal candidate will have deep expertise in solution consulting a strong background in the midmarket space...
-
Director Pre Sales EMEA Mid-Market
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeServiceNow is seeking an experienced and strategic Director EMEA MidMarket Solution Consulting to join our leadership team. This leadership role will be responsible for overseeing the EMEA MidMarket SCs and the EMEA MidMarket SC leadership team. The ideal candidate will have deep expertise in solution consulting a strong background in the midmarket space...
-
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeRegional Alliance Manager, Strategic Global Alliances, EMEAPay CompetitiveLocation Staines/EnglandEmployment type Full-TimeJob DescriptionReq#: JB0037618At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and...
-
Associate Customer Success Manager
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeThis role is an exciting opportunity to be a Valued team member in the newly created Customer Excellence Group working from the Regional Success Centre in Dublin Ireland to drive customer success and platform adoption across EMEA. Youll work with some of the most important customers helping them unlock the full potential of our products while contributing to...
-
Head of Banking GTM EMEA
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeThe Head of Banking Go to Market (GTM) EMEA is a role that operates together with ServiceNows customercentric industry transformation sales teams as well as core functions within the firm (i.e. marketing product customer success & implementation partners etc.) to identify and localize the ServiceNow Banking solutions to the EMEA market (with a focus on...
-
Technology Industry Go to Market GTM Lead EMEA
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeThe Technology Industry Go to Market (GTM) Lead EMEA is a role that operates together with ServiceNows customercentric industry transformation sales teams as well as core functions within the firm (i.e. marketing product customer success & implementation partners etc.) to identify and localize the ServiceNow Technology Industry solutions to the market and to...
-
Manager Customer Story Development EMEA
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeThe Manager Customer Story Development is a key player in the Customer Marketing team responsible for identifying target customers capturing their success stories and delivering topnotch content. They collaborate with various stakeholders across the business in EMEA to build and maintain a target customer list pitch the programs value conduct indepth...
-
Director, Expert Services
2 days ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Customer Success Executive
1 day ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeSr Enterprise Account Executive Strategic BankingFull-timeEmployee Type: RegularRegion: EMEA - Europe, Middle East and AfricaWork Persona: FlexibleIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader,...
-
Strategic Vendor Manager
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Bupa Full timeJob Description: Strategic Vendor Manager Hybrid working with up to 4 days per week working from home Angel Court, London, Staines or Salford Quays Manchester Permanent Salary £74K - £92K per annum dependent upon experience Fantastic benefits including 10% management bonus scheme Full time 37.5 hours per week Working in our UK...
-
Strategic Vendor Manager
3 days ago
Staines-upon-Thames, Surrey, United Kingdom Bupa Full timeJob Description:Strategic Vendor ManagerHybrid working with up to 4 days per week working from homeAngel Court, London, Staines or Salford Quays ManchesterPermanentSalary £74K - £92K per annum dependent upon experienceFantastic benefits including 10% management bonus schemeFull time 37.5 hours per weekWorking in our UK support functions you'll play a key...
-
Director, Expert Services
1 day ago
Staines-upon-Thames, Surrey, United Kingdom TN United Kingdom Full timeSocial network you want to login/join with:Director, Expert Services - Technology Workflows, Staines-upon-ThamesClient:ServiceNowLocation:Staines-upon-Thames, United KingdomJob Category:OtherEU work permit required:YesJob Reference:5acb5a648973Job Views:3Posted:18.04.2025Expiry Date:02.06.2025Job Description:The role of the Director, Expert Services –...
-
Customer Success Executive
4 days ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
-
Engagement Manager
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Pure Storage Full timeWe're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and...
-
Engagement Manager
7 days ago
Staines-upon-Thames, Surrey, United Kingdom Pure Storage Full timeWe're in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and...
-
Staines-upon-Thames, Surrey, United Kingdom IFS Full timeEMEA & UKI Benefits Senior Specialist - 12 Month FTCFull-timeIFS Referral Bonus Code: SHIFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service. Our...
-
Customer Success Executive
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeThe Role:The Customer Success Executive is accountable for the strategic leadership and execution of postsales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNows longterm value by accelerating customers journey to success ensuring predictable renewals and maximizing the impact of ServiceNow across their...
-
Staines-upon-Thames, Surrey, United Kingdom ServiceNow Full timeServiceNow.OrgAt the heart of ServiceNow is a grand purpose: to make the world work better for everyone. Our purpose is not just a tagline it is a demonstration of our intent to impact the world for the better. To continue this mission ServiceNow.org is a business unit that leads with our values to exclusively service the needs of the global nonprofit...
