SaaS Business Development Manager

Are you ready for the next step in your SaaS sales career? Crown SDS is looking for an experienced and talented individual to spearhead its next phase of growth following the recent launch of SDS Plus, a ground-breaking SaaS solution. With a turnover of c.£40m and a head office in Tamworth, Crown SDS has earned an enviable reputation for customer service excellence and software innovation.Partnering withthe UKs best-loved brands in retail, manufacturing and supply chain logistics, the launch of SDS Plus has been a natural combination of our 35 years in logistics and our market-leading approach to software design. Modular in design, SDS Plus encompasses workflow planning and asset management tools, wrapped up in a range of user-friendly interfaces for desk and field-based applications. Providing unparalleled levels of visibility and control, it enables businesses to connect related workflows so teams can deliver stronger and more consistent levels of service, compliance and productivity.With a successful soft-launch already under our belt, and a bigger market push planned for 2026, this is an amazing time to join the business. Purpose of the role You will be responsible for building and delivering the SDS Plus new business pipeline, providing account management support for new and existing customers, and helping to raise the brands profile in key markets.Bringing strong experience of SaaS sales, you will have what it takes to develop new leads, work closely with them to create detailed user requirements, and ultimately convert them in to new high value accounts. Able to work efficiently and at pace, youll have strong experience of collaborating with subject matter experts (internally and client-side) to create value-adding commercial proposals, whether off-the-shelf formulations or requiring a more bespoke approach for unique operational settings. Drawing on your networking skills and keeping a close track of market opportunities, youll quickly develop a strong pipeline of leads.Your success will be fuelled by your organised and efficient ways of working.Youll manage all aspects of the new business development process, approaching new prospects and responding to new enquiries, delivering impactful customer presentations, maintaining CRM notes and proactively driving performance improvements. This is a full time office-based role, requiring the flexibility to attend customer meetings, operational sites visits and industry events.Youll be part of a wider Commercial team of sales, account management, marketing and product specialists, and your work will make a significant contribution to the companys success, so theres plenty of scope for career progression.If you are results driven with a proven track record in SaaS, particularly in logistics, we would love to hear from you. Duties and Responsibilities New business development Research, identify, forecast, plan and deliver new leads. Work with new leads/prospects to create new service and pricing solutions to win new business. Design and deliver robust plans to ensure you exceed the new revenue and profit targets. Work with Marketing to develop targeted awareness campaigns and supporting sales materials. Track customer and market/sector challenges, along with competitor activity, to focus our new business development activity and ensure it is as strong as possible. Take ownership for the quality, speed and breadth of response to enquiries and new quotes. Ensure daily, weekly, monthly and annual updates of customer records, trackers and reports. Provide effective and timely communication to all stakeholders of new account activities. Build effective relationships with colleagues in other departments. Maintain a detailed understandingof our services and points of market differentiation. Strategy and best practice Drive continual improvement ofnew business and key account management processes. Build a detailed understanding of competitor activity to inform the product and market strategy. Monitor market trends to identify risks,growth streams and potential strategic partnerships to shape the new business plan and inform the commercial strategy. Ensure all proposals and activity adheres to relevant compliance requirements or guidelines. Prepare sales contracts and maintain accurate written records/CRM file notes. Applicant Criteria Industry experience required: Min. 5yrs in a similar new business sales role, with experience in consultative sales of £m+. SaaS experience essential, logistics experience preferred. Proven experience of developing bespoke solutions requiring a high level of detail and accuracy. Experience of working to strict governance and compliance requirements. Candidates must be able to demonstrate: Experience of developing, reporting and achieving monthly/quarterly/annual targets. Strong commercial acumen with a passion for delivering profitable sales. Proactive and can-do, resilient to change or uncertainty. Proven self-starter, able to forge effective relationships at all levels. Technical skills required: Exceptional attention to detail. Highly proficientusing Excel, PowerPoint and Word, and CRM/database tools. Salary and Location: Full time based at our Head Office in Tamworth. Salary up to £50k p.a. dependent on experience, plus car allowance, pension and a range of employee benefits/discounts. Potential for career progression (performance related). Flexible to travel to customer/industry events as required.TPBN1_UKTJ