Centre Manager

2 weeks ago

Glasgow, Glasgow City, United Kingdom St Andrew's College Language Schools Full time

Positions available in Glasgow, Paisley, Edinburgh, Ayr, Stirling, London, Chatham (Kent), Canterbury, Bognor Regis (West Sussex), Brighton, Colchester, Gloucester and Keele.

Total Salary: £861.54 per week*

Accommodation: Included

Duration: Summer 2025

Reports to: St Andrews College Senior Management Team/Area Coordinator(s)

Essential Requirements
  • Ability to organise and manage own work
  • Ability to communicate effectively
  • Ability to adapt quickly to change and be flexible
  • Demonstrate initiative towards taking on extra tasks
  • Enjoy working with children and teenagers from different cultures
  • Ability to address large groups of young people
  • Good problem-solving skills
  • Pass Disclosure Scotland/DBS/background checking/vetting procedures
  • Maintain a smart personal appearance
  • Experience of working with children
  • Previous summer school experience
  • Previous activity leading experience
  • Ability to maintain long periods of physical activity
Desirable Requirements
  • Management experience in a summer school
  • Managing multiple roles
  • Understanding of the ELT sector
  • Safeguarding training
Job Overview

The post of Centre Manager is residential and includes all meals and accommodation. The Centre Manager is responsible for the smooth running of all aspects of the centre, establishing procedures and solving problems quickly and efficiently. As a residential position, duties will include supervising students on activities, in their residences and during mealtimes and free time.

The Centre Manager must be aware of everything that is happening at the centre and keep communication channels with the area coordinator(s) and Senior Management team. The Centre Manager will guide and support all staff in implementing the programme and provide the necessary resources to achieve the set objectives laid out in the St Andrews College Language Schools Policies and Procedures. The Centre Manager role is a senior management position, and you should expect a demanding workload. You will be monitoring all aspects of the programme.

The Role Of The Centre Manager Incorporates The Following
  • Management of the centre to ensure that a high-quality programme is delivered, following our guidelines closely.
  • Coordinating and supporting the academic and activities programmes, ensuring that they are linked.
  • Leading the centres Management Team and ensuring effective management of all staff.
  • Maintaining a professional working relationship with staff, clients, and venue staff.
  • Safety and welfare of all employees and students.
  • Quality assuring and ensuring customer satisfaction.

The employee must also provide an email address and contact telephone number of 3 referees who can verify their suitability for the post and suitability to work with those aged under 18.

Other Important Information
  • You may be required to work more than 48 hours per week.
  • Evening and weekend work will be required.
  • All staff accrue pro rata paid holiday during their period of employment.
  • Holiday pay in lieu of untaken holiday is paid at the end of the contract.
  • Company t-shirts, lanyards and ID badges are provided and must be always worn whilst on duty.
  • Salaries are paid in arrears into a UK bank account on the last Friday of every month.
  • All staff must be employees of St Andrews College Language Schools.
Main Duties and ResponsibilitiesManaging The Product
  • Managing the provision of good customer service according to customer needs.
  • The teaching and activity programmes are successfully integrated.
  • Co-ordinate the day-to-day running of the centre.
  • High levels of performance are maintained.
General Responsibilities
  • The centre office is always functioning and secure.
  • The state of premises, equipment and resources is monitored throughout the course.
  • Meeting and greeting each group or individual on their arrival.
  • Leading student induction talks on arrival and assist in allocating students to their accommodation.
  • Oversee organisation packed meals, staffing, and special arrangements at the centre.
  • Maintaining student discipline in residences, liaising with Group Leaders.
  • Overall monitoring of students attendance and punctuality.
  • Controlling expenditure of any allocated budget, managing cash floats following specific procedures and maintaining accurate accounts.
  • Provide a daily report to the Operations Manager (or the General Manager/Managing Director if requested).
  • Finalising the accounts and write an end of centre report to be submitted to the General Manager within five days after the closing of the centre.
Management Of Staff
  • Leading and participating in the Staff Induction Day.
  • Establishing and maintaining clear lines of management and effective procedures.
  • Creating a positive team atmosphere and motivate the staff effectively.
  • Ensuring high levels of performance are maintained.
Welfare (including Accommodation)
  • To have read and understood the St Andrews College Language Schools manual, supervision manual and staff handbook.
  • Ensuring that all St Andrews College Language Schools Health & Safety policies are implemented and monitored.
  • Ensuring all documentation is checked, centre administration is carried out correctly, and that completed paperwork is submitted on time.
  • Ensuring that each student has an ID card on arrival.
  • Monitoring staff/student safety and welfare.
Client/Group Leader Relations
  • Ensuring that all group leaders and students are aware of their duties and responsibilities.
  • Liaising effectively with the site representative.
Other Duties
  • Additional duties as required.

Disclosure checks: In accordance with British Council accreditation criterion S4, you must provide a Disclosure (PVG in Scotland/Enhanced DBS in England) and that this must be dated within three months from the start date of employment.

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