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Senior Administrator

2 months ago


Aldershot, United Kingdom THE OPENWORK PARTNERSHIP Full time

We are recruiting for an experienced Senior Administrator to join one of our partnership business based in Aldershot in Hampshire. This role will focus on providing effective technical support to the Practice Principal and Financial advisers to ensure an efficient processing of business and to deliver a high quality service to their clients.

Role: Senior Administrator

Location: Aldershot, Hampshire

Salary: £35,000 to £45,000 (depending on experience)

This is a growing business with a demand to increase its team with this addition. This is an full time office based role, located in their offices in Aldershot

Duties and Responsibilities to include but not limited to

  • To obtain valuations, quotations and illustrations and supporting documentation in preparation for and following client meetings.
  • Manage the internal processing system to ensure the delivery of ongoing service requirements, maintaining accurate CRM records.
  • Produce Client Suitability Reports for personalising and sign off by the Practice Principal/Adviser
  • To administer the submission of applications to platform/product providers and monitor relevant systems to ensure accuracy and/or acceptance
  • Prepare proposals for the solution that the planner has selected for the client including approved product illustrations and literature and establish details on the chosen investment platform where applicable.
  • To contact clients prior to adviser meetings to confirm appointments and obtain up to date information in line with practice processes and adviser requirements.
  • To manage ad hoc client administration including elements such as withdrawals, changes of address, requests for documentation etc.
  • Provide ad hoc research and administrative support to the Principal/adviser as and when required
  • Compliance - understand and adhere to the practice and Openwork’s systems and regulatory requirements and, where appropriate, comply with all relevant regulatory policies. This includes completion of any mandatory training requirements

Knowledge and kills Required

  • Minimum 2 to 5 years’ experience in a Senior Administrator role based in a Financial Advice business and Financial Services Industry
  • Full level 4 diploma in Financial advice or working towards completion
  • Experience in tax calculations
  • An understanding of fund management, UK taxation, life insurance and investment products
  • IT Literate with the ability to use Office 356 including Excel, Word, PowerPoint
  • Experience in using platforms, cashflow modelling and analytics tools
  • Strong communication skills gained within a provider and client facing role

You will

  • Have a strong personal work ethic
  • Have the ability to work to tight deadlines
  • Have strong organisational skills
  • Be confident in challenging to get the right outcome for the client

If you are a proven Administrator who is looking for a new role, please apply below to find out more.