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Customer Service Representative
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Customer Service Representative
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Midlothian, United Kingdom Page Personnel Finance Full timeWe are seeking a skilled Receptionist to join our team at Page Personnel Finance.Key Responsibilities:Greet visitors and manage security and telecommunications systems.Handle queries and complaints via phone and general correspondence.Transfer calls as necessary and take messages for staff members.Manage meeting room availability and ensure seamless...
Receptionist
4 months ago
- Delivering a first-class customer experience to all, while adhering to all aspects of front-of-house admin policies and procedures.
- Establishing relationships, staying informed of tenant needs, and implementing improvements.
- Supporting events and promoting community initiatives.
- Working with local partners to secure discounts and activity listings to enhance tenant service.
- Providing tours, remaining knowledgeable about the workspace, building, and location for potential tenants.
- Ensuring the safety of all contractors, tenants, and visitors, maintaining the highest levels of compliance with Health and Safety and Statutory Legislation.
- Reporting faults and incidents through the facilities management helpdesk until resolution.
