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Europe Service Sales Representative

3 months ago


Wokingham, United Kingdom Molecular Devices Full time

Do you want to help advance scientific discovery, improving quality of life around the world? We do, too.

Molecular Devices makes innovative, high-performance life science technology that enables academia, pharma and biotech customers to accelerate research breakthroughs and new therapeutic discoveries. Guided by our diverse leadership team and female president, you’ll grow your career alongside best-in-class teams around the globe, and within a culture of collaboration, engagement, diversity, and inclusion.

Molecular Devices is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

In this critical commercial role, you will be part of a small team of Service Sales Representatives tasked with helping the business achieve its growth, profitability and customer satisfaction goals by finding and closing new Service business opportunities. These opportunities will primarily include the sale of Service Plans.

What we’ll get you doing:

  • Drive service plan renewals, warranty conversions and new business through value-selling.
  • Produce Service Plan quotations for European customers and proactively follow-up on these.
  • Interact with internal departments such as Service delivery, Sales, Legal, and Finance to anticipate and resolve issues and close service plan contracts.
  • Provide regular and accurate forecasting for revenue and bookings.
  • Perform other related duties as assigned. Flexible and willing to take on new challenges.

The essential requirements of the role include:

  • Bachelor’s Degree, experience in sales and account management, providing excellent customer service and a proven track record.
  • Excellent written and verbal communication skills, with the ability to fluently speak, read and write in English.
  • Other European language fluencies are a plus.
  • Sales driven, self-starter, open-minded, organized, excellent attention to detail and accuracy of information.

It would be a plus if you also possess previous experience in:

  • Experience of using ServiceMax/SalesForce.
  • Familiarity with analytical tools, such as Power BI, and other Microsoft Office suite of applications.
  • Experience of working in an international environment, with global accounts across Europe and the US.

At Molecular Devices we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Molecular Devices can provide.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.