Senior Key Account Manager Europe

1 week ago

London, United Kingdom Infinite Group Full time

Position: Senior Project Manager / Key Account Manager Europe (m/f/d)Location: Remote within EuropeType: Full-timeAbout ESIEuropean Sales Influence (ESI) is a cooperative of Europes top field marketing & sales agencies operating in 35 countries. We partner with leading international brands to deliver tailored field services and data-driven digital solutions. Our mission is to create exceptional consumer engagement and sustainable brand experiences across diverse European markets.Your RoleAs Senior Key Account Manager Europe you will lead a pan-European Visual Merchandising program for a major global fashion and sportswear brand. This pivotal role connects strategic client service operational excellence and European team leadership.Along with your direct report you will act as the central point of contact for the European client and coordinate efforts across our multiple partner agencies to ensure successful project execution and outstanding service delivery.Key ResponsibilitiesClient Strategy & Relationship ManagementOwn the strategic and operational development of a pan-European client contracted account.As the main client service manager understand business objectives and provide tailored solutions.Develop strategic relationships with keys stakeholders and identify further networking opportunitiesDeliver clear and concise client communications presentations and performance reviews.Anticipate client needs and deliver consultative proactive account management.Project Coordination & ExecutionOversee day-to-day execution across 35 countries managing agency and field team output.Define and enforce project SLAs KPIs and quality standards.Provide a seamless flow of information and cross-country alignment considering all stakeholders.Team Leadership & Internal CollaborationCoach country Project Management teams to deliver consistent field operation services across the project.Facilitate best practice sharing and process alignment across European agency teams.Foster a collaborative and performance-driven culture within the internal team.Performance Management & ReportingResponsible for driving project KPIs and milestones using digital tools.Drive continuous improvement via data insights and structured reporting (Excel PowerPoint PowerBI).Deliver client-ready reports forecasts and executive summaries.Financial Management & Procurement ProficienciesManage the full annual account budget: planning forecasting controlling and invoicing.Identify cost efficiencies and ensure budget adherence.Contribute to long-term financial planning and profitability strategies.Drive contract negotiations considering varying local legislations across the European agenciesYour Profile5 years of experience in international Key Account Management or Project ManagementProven track record in managing large-scale cross-country projects with multiple stakeholdersExceptional communication presentation and stakeholder management skillsAnalytical mindset with strong attention to detailFluent in English (additional European languages are a plus)Willingness to travel throughout Europe when requiredProficient in Microsoft 365 (Excel Teams PowerPoint)Proficient in PowerBIWhat We OfferA dynamic and international work environmentRemote flexibility with international exposureOpportunity to shape impactful client strategies across the accountA collaborative high-performance cultureRequired Experience:Manager Key Skills IT Hardware,Ado,Agriculture,Market Research,Art And Craft Employment Type : Full-Time Experience: years Vacancy: 1

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