Client Executive EMEA, SVP State Street Bank
3 weeks ago
Our commitment to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.
Position Overview This Client Executive role will bring a "One State Street" experience to some of our most important clients. They will be strategic and proactive, manage an integrated and well-coordinated global virtual team, and ultimately drive greater value for both organizations. This role be responsible for driving client satisfaction for these significant clients, and will facilitate access to industry leading thought partnership and solutions in an easy to navigate model.
Primary Responsibilities
- Drive client strategy and deliver expected revenue
- Engage client C-suite regularly to understand client strategy and communicate State Street's strategy
- Develop and communicate a joint State Street / client strategic agenda Maximize client value creating effective partnership
- Manage client relationship like a business, with ownership of P&L
- Maximize the client's value holistically across all of State Street (excluding SSGA), including actively identifying, developing, and leading cross-selling opportunities with support from Sales & Client Management provide seamless client experience
- Define requirements for the global virtual team to best support client
- Coordinate and drive cooperation between supporting roles (RMs, Client Solutions, Client Delivery, Sales)
- Ensure that clients trust State Street can deliver, and that State Street can deliver beyond what is expected Deliver all of State Street to client
- Bring the best of State Street to client in all areas of relationship (e.g., strategic planning, operational delivery, thought leadership, new products/technology, etc.)
- Proactively bring new solutions across all internal area to client (e.g., including GM, Alpha etc)
- Experience managing a large, preferably global, PnL
- Track record growing revenues for a global franchise
- Proven ability operating & influencing at client C-Suite levels
- Strong understanding of operations
- Experience in managing large direct & in-direct (matrix) organizations across multiple locations
Are you the right candidate? Yes
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
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