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Customer Services Supervisor

3 months ago

Haywards Heath, United Kingdom Lloyd Recruitment Services Ltd Full time

Lloyd Recruitment Services are working with an established company based in the outskirts of Haywards Heath who are looking to recruit a Customer Service Supervisor.

What's in it for you?

  • Salary up to £28,000
  • Monday to Friday, 9am-5:30pm
  • On site parking
  • Plus excellent company benefits

Main responsibilities for the Customer Service Supervisor:

  • Address customer service and after-sales issues effectively
  • Manage personal and sales inboxes for queries, requests, and orders
  • Liaise with Sales Reps on current and aftersales issues
  • Complete all necessary paperwork
  • Take ownership of customer issues and ensure satisfactory resolutions
  • Collaborate with other departments to deliver top-notch customer service
  • Working closely with other departments to resolve issues and provide excellent standards of customer service

Skills and experience needed to be a successful Customer Service Supervisor:

  • Previous customer service experience
  • Excellent attention to detail
  • Professional telephone manner, remaining calm and professional
  • Confident in handling and resolving customer issues
  • Customer focused
  • Competency with computer systems

Refer a Friend and Earn:

Know someone seeking new opportunities? Refer them to Lloyd Recruitment Services and receive a retail voucher worth up to £500. Visit our website for full details.

Application Note:

Due to high application volumes, we'll only contact shortlisted candidates. If you don't hear from us within 5 days, consider your application unsuccessful. By applying, you consent to our Privacy and GDPR Policy. Lloyd Recruitment Services is an equal opportunities employer and acts as a recruitment agency for this vacancy.