Scheduler

2 weeks ago

Warrington, United Kingdom Jobwise Ltd Full time

Planner / Scheduler required for the UK's leading facilities management company. The business look after a large customer base, from banks and retailers to government offices. This role will involve using scheduling software to manage the delivery of jobs allocated to the engineering delivery. Then, using the systems and processes, to ensure that the correct engineering resource is deployed to achieve first time fixes for customers. This will range from using internal national engineers to subcontractors as appropriate, with the aim of ensuring that the job is attended within the specified SLAs. Once attendance has been met the Scheduler will also manage the completion of the job as well as ensuring that all parts and materials are accounted for, and all required documentation is completed.

This role would suit someone with a planning / scheduling background within a service delivery or contact centre environment and offers a competitive salary of £25,500pa, rising to £26,750pa after 3 months

What will you be doing as a Planner / Scheduler?

  • Act as the first point of contact for client inquiries, providing timely and accurate responses to build and maintain strong client relationship
  • Coordinate with the mobile workforce and vendors, ensuring seamless scheduling and execution of facility management task
  • Proactively identify client needs and preferences, ensuring these are reflected in the planning and execution of services
  • Manage and resolve any issues or complaints with a solutions-focused approach, aiming for client satisfaction
  • Collaborate with various internal departments to ensure services are delivered efficiently and in alignment with client expectations
  • Utilise customer feedback to continually improve service offerings and processes
  • Maintain accurate records of client interactions, services provided, and feedback receive

We would LOVE to hear from you if you have the following skills and experience:

  • Previous experience working as a Planner / Scheduler or Co-ordinator, where you were responsible for co-ordinating mobile workers
  • Have experience working within a service delivery or contact centre
  • Possess strong IT skills
  • Demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner
  • Can interact and communicate as appropriate with their audience, which will encompass colleagues, engineers, contract and performance managers and third-party suppliers
  • Work effectively under pressure within a busy and diverse environment
  • Show a creative approach to analysing and solving problems using technology and reported information
  • Adhere to process and compliance requirements
  • Work well as part of a team

What will you get in return for your work as a Planner / Scheduler?

  • Salary of £25,500pa rising to £26,500pa after 3 months
  • Hours of work are 37.5 hours per week, Monday to Friday, between the hours of 8am to 6pm, however flexibility can be offered, and part time could be considered
  • Holiday Entitlement is 24 days + bank holidays
  • Working for a leading facilities management company
  • Discounted gym membership
  • Free parking
  • Excellent facilities and social scene available within the business park, including picturesque areas for walks and breaks
  • Close to major motorway and public transport links
  • There are multiple vacancies available as they are setting up a new team
  • Team incentives and celebrations and Company events
  • Company benefits scheme which gives you the chance to purchase flexible benefits including additional holiday

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

  • Scheduler

    3 months ago

    Warrington, United Kingdom Prestige Recruitment Group Full time

    Are you a skilled Helpdesk Scheduler with experience coordinating engineer works? Are you ready to join a market-leading company and play a pivotal role in ensuring efficient service delivery across the UK? Look no further - an exciting opportunity to join a well-established company in Warrington has arisen for a Helpdesk Scheduler to join their vibrant...

  • Scheduler

    4 months ago

    Warrington, United Kingdom Pennington Choices Ltd Full time

    **The role**: The ultimate purpose of the Planner / Scheduler role is to plan, schedule and deploy all field-base operations. As part of the multi-skilled planning, scheduling and dispatch (PS&D) team, the job holder will follow the appropriate processes to ensure that field-base operatives are attending and completing as many work orders as is practical -...

  • Scheduler

    3 months ago

    Warrington, United Kingdom Pennington Choices Full time

    We are growing and with our ambitious plans we are currently looking for the very best talent to join us. We need people who can think differently about how to solve problems. Therefore, we are recruiting a Scheduler to join our Planning, Scheduling & Dispatch (PS&D) department. Full-time, permanent. Salary from £23,400 - £24,276 Office based in...

  • Scheduler

    3 months ago

    Warrington, United Kingdom Pennington Choices Ltd Full time

    Pennington Choices Ltd provide a wide range of property-related professional services nationally to the public and private sectors. We have a head office based in the Cheshire countryside (where this role will be based), and regional offices in Bromley and Sheffield. We are a close knit organisation with our people at our core, we strive for excellence in...

  • Scheduler/planner

    3 months ago

    Warrington, United Kingdom Care at Home Group Full time

    We have an excellent opportunity for a Scheduler/Planner to join our growing team in our Central hub department. We deliver high-quality, personalised care and support, tailored to each and every one of our customers. We believe in looking after both our customers and Healthcare professionals exceptionally well. We want to hire a committed and...

  • Project Scheduler

    6 days ago

    Warrington, Warrington, United Kingdom NUVIA Full time

    Job Description**Project Planner Role at Nuvia**We are seeking a highly skilled Project Planner to join our Projects, Engineering and Decommissioning (PE&D) business line at Nuvia. The successful candidate will be responsible for delivering project planning functional support to Project Managers, ensuring successful delivery of projects to time, cost, and...

  • Project Scheduler

    6 days ago

    Warrington, Warrington, United Kingdom NUVIA Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled Project Planning Specialist to join our team at Nuvia. As a key member of our Projects, Engineering and Decommissioning (PE&D) business line, you will be responsible for delivering project planning functional support to project managers to ensure successful project delivery.Key...

  • Scheduler

    3 weeks ago

    Risley, Warrington, United Kingdom Jobwise Ltd Full time

    Planner / Scheduler required for the UK's leading facilities management company. The business look after a large customer base, from banks and retailers to government offices. This role will involve using scheduling software to manage the delivery of jobs allocated to the engineering delivery. Then, using the systems and processes, to ensure that the...

  • Scheduling Lead

    3 months ago

    Warrington, United Kingdom United Utilities Full time

    **Job Accountabilities**: - Engaging with the Contact Centre and wider business to ensure a smooth delivery of Service Levels whilst maintaining promises of Agent Development. - Liaising with the wider business to ensure the Scheduling team have a long range view of up and coming planned events that impact resource we are able to deploy. - When appropriate...

  • Scheduler

    4 weeks ago

    Risley, Warrington, United Kingdom Jobwise Ltd Full time

    Planner / Scheduler required for the UK's leading facilities management company. The business look after a large customer base, from banks and retailers to government offices. This role will involve using scheduling software to manage the delivery of jobs allocated to the engineering delivery. Then, using the systems and processes, to ensure that the correct...

  • Scheduling Coordinator

    3 weeks ago

    Warrington, Warrington, United Kingdom Jobwise Ltd Full time £25,500

    Position OverviewWe are seeking a Planner / Scheduler to join our esteemed facilities management organization. This role is pivotal in overseeing a diverse clientele, including financial institutions, retail businesses, and governmental entities.Key ResponsibilitiesUtilize advanced scheduling software to orchestrate the timely delivery of tasks assigned to...

  • Scheduling Coordinator

    3 months ago

    Warrington, United Kingdom Svella Connect Full time

    **About The Role**: **Role Overview** Known internally as a Scheduling Coordinator, and reporting to the NW Morpheus PM, you will be responsible for the regional planning and organisation of the residential works programme to ensure effective use of direct and sub contract labour. **Responsibilities** - Organisation and management of weekly programme...

  • Scheduler

    1 month ago

    Risley, Warrington, United Kingdom Jobwise Ltd Full time

    Planner / Scheduler required for the UK's leading facilities management company. The business look after a large customer base, from banks and retailers to government offices. This role will involve using scheduling software to manage the delivery of jobs allocated to the engineering delivery. Then, using the systems and processes, to ensure that the...

  • Scheduler

    2 months ago

    Risley, Warrington, United Kingdom Jobwise Ltd Full time

    Planner / Scheduler required for the UK's leading facilities management company. The business look after a large customer base, from banks and retailers to government offices. This role will involve using scheduling software to manage the delivery of jobs allocated to the engineering delivery. Then, using the systems and processes, to ensure that the correct...

  • Scheduling Coordinator

    3 months ago

    Warrington, United Kingdom Cathedral Building Services (Dante Group) Full time

    **RESPONSIBILITIES** Working Hours would be 8.30am until 5.00pm Monday to Friday (half an hour for lunch). Your duties would include but not limited to; - Responding to emergency call-outs ensures that the related attendance SLAs are adhered to. - Deal with any queries or issues that arise from the scheduled works and escalate to line manager - Ensure...

  • Project Scheduler

    3 weeks ago

    Warrington, Warrington, United Kingdom Millbank Holdings Full time

    Position OverviewAre you a skilled Project Scheduler looking for a new challenge in the nuclear sector? This role is ideal for individuals with a solid understanding of Project Management principles and a desire to apply their planning skills to enhance the nuclear fuel cycle.Key ResponsibilitiesIn this position, you will:Lead the development and maintenance...

  • Project Scheduler

    6 days ago

    Warrington, Warrington, United Kingdom NUVIA Full time

    Job Description**Project Planner Role at Nuvia**We are seeking a highly skilled Project Planner to join our Projects, Engineering and Decommissioning (PE&D) business line at Nuvia. The successful candidate will be responsible for delivering project planning functional support to Project Managers to ensure successful project delivery to time, cost, and...

  • Administrator (Scheduling)

    3 months ago

    Warrington, United Kingdom Svella Connect Full time

    **About The Role**: Role Overview Known internally as a Scheduling Coordinator and reporting to the Residential Operations Manager you will be responsible for the regional planning and organisation of the residential works programme to ensure effective use of direct and sub contract labour. **Responsibilities**: - Organisation and management of weekly...

  • Scheduling Specialist

    6 days ago

    Warrington, Warrington, United Kingdom PHS Group Limited Full time

    Job DescriptionWe are seeking a highly organized and detail-oriented Planning Administrator to join our team at PHS Group Limited. As a Planning Administrator, you will play a crucial role in ensuring the efficient scheduling of work for our engineers, while maintaining excellent customer relationships and service standards.Key Responsibilities:Schedule...

  • Scheduling Coordinator

    3 weeks ago

    Warrington, Warrington, United Kingdom Jobwise Ltd Full time

    Position Overview A Planner / Scheduler is sought for a prominent facilities management organization in the UK. This company manages a diverse clientele, including financial institutions, retail businesses, and governmental entities. Key Responsibilities Utilize scheduling software to oversee the allocation and delivery of tasks assigned to the...