Senior Systems Administrator FTC 15 months

OVERVIEW:Are you our next Senior Systems Administrator Were looking for someone to join our Systems Team within Tech Operations to ensure critical business systems are operating effectively whilst continuously improving.WHAT YOULL BE DOING:Providing technical support guidance to business stakeholders alongside delivering change to our Product systems (Centric PLM Akeneo PIM etc).Not have administrative experience with our specific Product systems We would still like to hear from you. As we will be focusing on experience as a technical system subject matter expert who can act as a tech partner to business teams. With a view to transfer these skills to our specific systems.You will be responsible for:Identifying and driving areas of improvement for current systems within portfolio and where possible implementing robust long term solutions in line with business strategy.Managing stakeholder expectations by providing regular clear and relevant updates. Using robust prioritisation and scoping methods.Leading the delivery of projects including but not limited to systems implementations migrations configuration changes and more.Responsible for providing exceptional customer service to our internal Gymshark team.Providing thorough methodical investigation of complex incidents escalated in line with agreed SLAs.Taking time to understand stakeholder pain points and frustrations to inform system enhancements.Deputising for Business Systems Manager when required.Providing support to key stakeholders as a trusted partner in regards to their tech services.Maintaining relationships with suppliers within portfolio.Supporting/coaching other System Administrators in the team with their tasks where needed and delegating activities when required.Keeping a working knowledge of the technical innovations in systems/platforms within area of expertise. To ensure we are building all opportunities into our strategic thinking.Engaging in Agile/Scrum ceremonies with engineering teams ensuring they are supporting our stakeholders vision in how we are developing internal systems but also influencing the prioritisation of sprint activities when required.Collaborating in ideations sessions to drive innovation in portfolio area using subject matter expert knowledge.WHAT YOULL NEED:Essential Criteria:System Administrator/Analyst or Application Support role experienceExperience in maintaining 3rd party business systemsKnowledge of ITIL standards and how to apply themCustomer support experienceAbility to manage time effectivelyExcellent attention to detailCurious mind with a drive to learn new technologies/systems at paceWHAT YOU COULD ALSO HAVE:Experience of Product systems such as Centric PLM Akeneo PIMFoundation Level ITIL qualificationSystem specific administration certificationStakeholder management (Internal or external)Supplier managementWilling to challenge and be challengedWillingness to give and receive effective feedbackAbility to work effectively in a high pace environmentProcess mappingSix Sigma methodologiesAgile/ScrumThis is a hybrid role and would require the successful candidate to attend at least 3 days a week in GSIQ Solihull UK.CLOSING DATE: 27th October 2025BELONGING AT GYMSHARK.Our mission is to be a place where everyone belongs. Were an equal opportunities employer and for us that means we always strive to be as inclusive as possible in all aspects of employment right from your application. Were committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If youd like to request a reasonable adjustment please email .ABOUT US.Were here to unite the conditioning community. We believe that putting the sweat in today prepares us for tomorrow. So we give people the tools they need to reach further go faster be stronger. We celebrate those who show up for themselves to be their physical or mental best whatever that means for them. Its what we want for our community and our team. A team thats growing rapidly around the world. A collective of talented individuals working together to invent Gymsharks future. Our plans are ambitious and were looking for people who want to join us for the ride our growth will be your growth.THE PERKS.Standard benefits include:Performance-based Bonus opportunityFunded Healthcare benefit25 days holiday additional day for your birthday & Bank HolidaysContributory Employer pension schemeFlexible benefits programme including salary sacrifice EV scheme dental insurance cycle to work tech scheme holiday tradingGymshark Employee Discount & long service awardsAccess to High Street cashback and discountsFinancial Physical and Mental Wellbeing SupportEnhanced Family Leave packageLife AssuranceOffice location specific benefits include (IQ):Gym Membership to The Lifting Club (LC)Onsite lunch provision & coffee barsEV charge points availableNote: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.Required Experience:Senior IC Key Skills Computer Science,Active Directory,Computer information Technology,PowerShell,OS,Windows,Database,SCCM,Linux,SAN,Troubleshoot,Backup,Setup,Technical Support,UNIX Employment Type : Full Time Experience: years Vacancy: 1