3rd Line Support Analyst
5 days ago
JOB: 3rd Line Support Analyst with a focus on Networking/Cloud Services
LOCATION: Remote with occasional visits to a local office (Group Head Office is Sheffield)
STATUS: Permanent
SALARY: up to £40k (experience dependent)
3rd line Support Analyst with a Focus on Networking/Cloud Services
Overview
This is an exciting position where you will be involved in a mixture of business as usual and project work.
As a 3rd line/Infrastructure Analyst, you will oversee the maintaining and developing of a reliable IT Network Infrastructure and ensuring our Azure Cloud solutions are in line with departmental service level standards. You will be working with the full Azure stack as well as the WANs and LANs that the company use. You will be involved in the operational management for the group Azure Domain infrastructure as well as update/patch management of network server infrastructure, desktop computers and. You will be responsible for providing on-going infrastructure support for technical configuration of hardware, software and services and give in depth technical support to ensure their networking and infrastructure maintains a high level of availability and performance.
Key Responsibilities
This is an 3rd line Analyst role with a focus on networks. Key responsibilities will include, but will not be limited to:
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