Senior Data Engineer

3 days ago

Sheffield, Sheffield, United Kingdom ECF Data, LLC Full time

About the Role:

ECF Data, LLC is seeking a highly skilled Data Engineer to join our team as a 3rd Line Support Specialist. In this role, you will be responsible for providing technical support and managing services for our customers, leveraging Data Services technologies.

Key Responsibilities:

  • Evaluate Complex Change Requirements: Assess and provide technical concurrence on complex change requests to ensure seamless service delivery.
  • Implement Configuration Changes: Effectively implement configuration changes to the supported infrastructure to meet customer needs.
  • Technical Liaison: Serve as the primary technical liaison for customers and internal teams, providing expert guidance and support.
  • Documentation and Knowledge Management: Update and maintain technical operational documentation post-significant changes to ensure knowledge sharing and best practices.
  • Software and Hardware Management: Review current software and hardware versions for end-of-life notifications to ensure proactive maintenance and upgrades.

What We Offer:

  • Competitive Compensation: Attractive salary and bonus structure.
  • Benefits Package: Comprehensive benefits, including health insurance, retirement plan, and paid time off.
  • Professional Development: Opportunities for training, mentorship, and career growth.
  • Flexible Work Arrangements: Hybrid work model with flexible days and remote work options.

Requirements:

  • Experience: Extensive experience in a systems integrator support environment.
  • Technical Expertise: In-depth knowledge of EMS products and customer IT systems.
  • Service Lifecycle Experience: Experience across the service lifecycle, including bid support and costing.
  • Data Services Expertise: Deep technical knowledge of Data Services technologies.
  • Security Clearance: Ability to undergo Government Security Clearance to SC level.

ECF Data, LLC is an Equal Opportunity Employer.

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