Case Manager Buy-to-Let Mortgages
1 week ago
Key AccountabilitiesEngage with relevant stakeholders both internally and externally in order to obtain information to progress cases to completion.Monitor and manage upcoming expiration of documents and offers.Update all relevant systems to maintain management information.Ensure that all mortgage conditions are satisfied prior to cases completing.Work closely with the underwriting team to effectively manage the post enquiry caseload.Process incoming completion documentation either via post email etc.Provide daily/weekly/monthly completion forecasts to line manager.Gain a full understanding of the underwriting process (underwriting cross skill to provide cover when required).Create a digital application file and ensure all necessary documentation is collected scanned and stored correctly.Instructing Solicitors to act on behalf of West One in the transaction Carrying out a QA check for other underwriters.As experience increases the trainee underwriters cases will need to be QA checked by another member of the team.A point of contact for incoming calls to the teams main group telephone number.Return any original documents to clients.Pass internal competency tests post induction.Skills & CompetenciesOrganisational and time management skills.Good verbal & written communication skills.Excellent attention to detai.Time management.Competent user of Microsoft Office software.The ability to develop and expand knowledge.Ability to perform under pressure and meet deadlines.Knowledge & QualificationsExperience within the secured lending sectorA good understanding of the underwriting process.Previous experience of managing a caseload in a fast-paced environment.Industry relevant qualifications are beneficial but not a requirement.Experience within an administrative role.GCSE English & Maths.Personal AttributesExcellent communication skillsResilient and flexible.Team player.Approachable and self-motivated Key Skills Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling Employment Type : Full Time Experience: years Vacancy: 1
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Watford, United Kingdom Enra Specialist Finance Full timeThe overall responsibility of the role is to take ownership of allocated cases once offered through to completion.Key Accountabilities Monitor and manage upcoming expiration of documents and offers Maintaining a pipeline of cases overseeing cases from offer through to completion Update all relevant systems to maintain management information Work closely with...
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