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Early Careers Assistant Manager

3 months ago

Oldbury, United Kingdom Crowe UK LLP Full time

About Crowe

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in more than 145 countries and across 809 offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Purpose of the role

You will join our National People Development team, focusing on supporting the Early Careers Development Manager in the deployment and execution of national projects and procedures. The primary focus is on encouraging the personal and professional growth of both trainees and managers, with the aim of providing a fulfilling and rewarding experience for our people. This role necessitates collaborative work with the L&D Senior Manager and the L&D Team, functioning across various areas.

This role requires someone who can work to multiple deadlines, manage their workload efficiently and to be fully committed to the role within Early Careers. Experience with professional qualifications and apprenticeships is desirable and the role requires excellent attention to detail and professional communication, both orally and written.

Key Responsibilities

Key responsibilities include, but are not limited to:

ESFA requirements - ensuring we are ESFA compliant, and trainees are completing the apprenticeship in the required time frame through the below:

  • Developing and implementing training and learning materials for appraisal managers regarding the apprenticeship programme and its requirements, ensuring they have adequate knowledge to fulfil their roles to the required standard.
  • Developing and implementing guidance documents for trainees to ensure they are clear of their apprenticeship requirements and deadlines in order for them to fully understand the trainee lifecycles across all departments, divisions and qualifications.
  • Ensuring consistency of the 'look and feel’ of materials and guidance documents by liaising with the national marketing team.

Ensuring consistency in training providers (Kaplan and First Intuition):

  • Developing and implementing an approach to streamline the Talent Coach process, ensuring there is consistency between Talent Coaches and their approaches with trainees.

Onboarding - ensuring we are consistent in our national approach to Early Careers by overseeing the below:

  • Work closely with the wider people team including L&D to develop and help facilitate internal training programs and onboarding sessions that meet the needs of both managers and trainees.

Internal training - help develop the Engage and other programmes/sessions through:

  • Liaising with the wider People Development team and Audit Technical team to ensure a stable transition between our national induction piece and Engage content.
  • Work with the Early Careers Team to evaluate and identify any skills gaps among our trainees and develop strategies to address these gaps collaborating such information back to the Tech Audit Team, L&D Team, and partner groups.
  • Work on developing our pathways to ensure it incorporates the necessary skills and knowledge areas identified from the skills gap analysis.
  • Helping to ensure the trainees are receiving the appropriate training.

Trainee voice - ensuring trainees have a chance to voice their thoughts through:

  • Oversee and develop the 'Trainee Voice’ group in London by arranging and overseeing meetings and potential events.
  • Liaise with other regions to roll out the trainee voice initiative in other offices.
  • Implementing and using Teams and Crocus to communicate consistent messaging with trainee groups.

Skills & Experience

  • Confident and enthusiastic: able to facilitate, support and bring people together.
  • Ability to collaborate with diverse range of people.
  • Knowledge around the ESFA and training provider requirements is ideal.
  • Ability to deliver presentations and training sessions.
  • Understanding of effective training methods and how people learn and retain information.
  • Ability to handle difficult conversations and interacting with people at various levels.
  • Ability to drive activities, influence agendas, and improve processes.
  • Ability to accept new situations and changes and inspire others to reach their potential.
  • Ability to translate training needs into learning objectives and outcomes.
  • Keen to pick up and understand business strategy and goals, and ability to manage risk.
  • Excellent analytical, interpersonal, and communication skills.
  • Strong data-analytics and problem-solving skills.
  • Focus on excellence, quality, and outputs.