Applications & Technical Support Engineer

4 weeks ago

Longford, United Kingdom Clear IT Recruitment Full time

Our client is seeking an eager Graduate/ young professional to succeed as a Applications & Technical Support Engineer in their Heathrow office.Job Specification:Your daily duties will be as follows:• Provide product and application support for customers both off-site and on-site• Provide continued support for Sales Engineers• Test and create reports for technical applications• Launch new products to sales teams by giving presentations, demonstrations and tests• Plan, design, develop and deliver trainings on existing products• Control preparation , management and fixing of demonstration equipment for Sales Engineers• Develop, update and disseminate technical guides and tips in order to increase the knowledge and skill level of the sales force via company intranet and/or electronic newsletters• May need to assist salespeople with on-site presentations to customers, as and when needed• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements• Understand and observe company/department policies and procedures• Handling IT related issues and other duties or projects, as and when assigned• Develop, proofread and modify all new product release materials such as product literature, technical and sales manual, training manual through coordination with the parent company• Attending and supporting marketing exhibitionsQualifications:• Degree educated in an engineering or technical discipline• Placement/year in industry preferred• Must be eligible to work in the UK• Must have a full driving licence, valid in the UKShould you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful

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