![FIS Global](https://media.trabajo.org/img/noimg.jpg)
Technical Support Engineer Senior
4 weeks ago
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Travel Percentage :
1 - 5%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Platform Operations play a vital role in supporting various products across multiple regions, assisting an internal group dedicated to tier 1 and tier 2 financial institutions. The applications they support operate on SQL and Oracle platforms, primarily hosted on Windows with some Linux components. The team manages a diverse range of technologies, from physical to virtual machines, across private and public cloud infrastructures.
What you will be doing
As a Technical Support Engineer Senior, you'll be accountable for supporting live software systems for numerous FIS clients. This role offers you the chance to cultivate and sustain daily connections with essential internal stakeholders, such as Client Experience and Professional Services teams.
- Your responsibilities encompass owning and managing processes and data structures on live servers.
- Investigating and reproducing software and hardware issues
- Deploying workarounds and facilitating issue resolution.
- Windows administration
- Database configuration & scripting
- Employing general troubleshooting methods.
Additionally, you'll be responsible for documenting discoveries and solutions and conveying them effectively to our business stakeholders.
What you bring:
As a Technical Support Engineer Senior, you'll shoulder the responsibility of supporting live software systems for one or more FIS clients. This role empowers you with the opportunity and obligation to foster and sustain daily client relationships through regular interactions and involvement in planning Risk Infrastructure work.
Your tasks will encompass owning and managing processes and data structures on live servers, investigating and reproducing software and hardware issues, implementing workarounds, and guiding issue resolution. You'll undertake general Windows administration, database configuration, scripting, and deploy various problem-solving techniques.
Furthermore, you'll be tasked with documenting findings and resolutions and effectively conveying them to our clients. Your profile should include strong interpersonal communication skills, a robust technical skill set, evident problem-solving capabilities, self-motivation coupled with a profound sense of ownership, and a commitment to seeing issues through to resolution. Your ability to prioritize tasks ensures the maintenance of client satisfaction.
What we offer you
•A competitive salary and benefits
•A work environment built on collaboration, flexibility and respect
•Varied and challenging work to help you grow your technical skillset
#LI-NJ1
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
-
Application and Technical Support Engineer
1 week ago
Longford, Telford and Wrekin, United Kingdom Premier IT Full timeMy client, who is very successful in the manufacturing industry, are looking for individuals to join their Applications team on a permanent basis. The role is based in Heathrow and requires you to be on site and travel to other officesso would be ideal for people who live close to the area and drive. This would be suitable for technical graduates or...
-
Technical Support Engineer Specialist
4 weeks ago
Longford, Telford and Wrekin, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 1 - 5%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being...
-
Technical Support Engineer Specialist
1 month ago
Longford, Telford and Wrekin, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Travel Percentage : 1 - 5%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being...
-
Licenced Aircraft Engineer
1 week ago
Longford, Telford and Wrekin, United Kingdom British Airways Full timeA career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the...
-
System Support Analyst Senior
4 weeks ago
Longford, Telford and Wrekin, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...
-
System Support Analyst Senior
2 months ago
Longford, Telford and Wrekin, United Kingdom FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...
-
Solution Assurance Engineer
1 week ago
Longford, Telford and Wrekin, United Kingdom British Airways Full timeLooking for a challenge in one of the world's largest airfreight logistics organisations? At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche. As the logistics and cargo...
-
Senior Production Manager
1 week ago
Longford, Telford and Wrekin, United Kingdom RBW Consulting Full timeSenior Production Manager Are you an experienced Manufacturing Manager within a pharmaceutical setting? Looking for your net step into a wider operational management role? If so, this could be the perfect opportunity I am working with a well established CDMO that has operations across the UK and Ireland and that is now looking to bring in a fresh face to...
-
Sales Solution Consultant Senior
1 week ago
Longford, Telford and Wrekin, United Kingdom Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education)Senior Solution Consultant – Cards Issuing, EuropeReporting to the Head of Solution Consulting, Cards Issuing Europe, and part of the Corporate and International Banking (CIB) Growth Office, your focus is on providing SME presales support for FIS...
-
Site Reliability Engineer
4 weeks ago
Longford, Telford and Wrekin, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
-
Site Reliability Engineer
1 month ago
Longford, Telford and Wrekin, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented...
-
Business Systems Analyst Senior
1 month ago
Longford, Telford and Wrekin, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
-
Business Systems Analyst Senior
4 weeks ago
Longford, Telford and Wrekin, United Kingdom FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Science Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
-
CAMO Engineer
1 week ago
Longford, Telford and Wrekin, United Kingdom British Airways Full timeA career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the...
-
Trust Senior Manager
1 week ago
Longford, Telford and Wrekin, United Kingdom Menzies Full timeDescriptionMenzies is looking for a Senior Trust Manager, with a preference for personal tax experience, to join the Trust and Private Client team. The ideal candidate would work full-time, but part-time options can be discussed.We are seeking an ambitious individual who, with support from partners, will oversee UK Trust services at Menzies, covering...
-
Audit Senior
1 week ago
Longford, Telford and Wrekin, United Kingdom Menzies LLP Full timeAudit Senior Employer Location Heathrow, Hounslow (GB) Salary Competitive Closing date 9 Jun 2024 Sector Salary band Hours Where will they be working You need to or to save a job. Job Details Are you a Qualified Audit Senior, with an interest in the NFP and Charities sector ? If you would like the opportunity to gain experience in the NFP and...
-
Senior Sister/ Charge Nurse
1 week ago
Longford, Telford and Wrekin, United Kingdom Elysium Healthcare Full timeJob summary Are you a UK-based RegisteredNurse looking for a new opportunity to work in a supportive and kindenvironment that will help you develop and achieve your career goals to becomethe best you can be? If so, join our team at The Dean Neurological Centre inGloucester. We are looking for a Nurse with experience in asimilar neurological setting that...
-
Workshop Machinist
1 week ago
Longford, Telford and Wrekin, United Kingdom British Airways Full timeA career without limits As the nation's flag carrier, we take great pride in connecting Britain with the world and the world with Britain. It's something we've been doing for over 100 years, ever since we launched the world's first international scheduled air service between London and Paris. This originality has been in our blood since day one. It's the...
-
Mechanical Operations Manager
1 week ago
Longford, Telford and Wrekin, United Kingdom Nexum Services Ltd Full timeRole: Mechanical Operations Manager (HVAC)Location: Heathrow AirportMechanical Operations Manager (HVAC)to lead our dynamic team at Heathrow Airport. As the Mechanical Operations Manager (HVAC), you will be responsible for overseeing mechanical projects, ensuring timely delivery while maintaining high-quality standards. You will have the opportunity to...
-
EC&I Technician
1 week ago
Longford, Telford and Wrekin, United Kingdom FM Conway Full timeFM Conway is looking to recruit a EC&I Technician to join the Aggregate and Asphalt division . Our Aggregate and Asphalt division manufactures a comprehensive range of high-quality aggregates, asphalt and concrete products for use on the UK's highway network as well as for other construction and maintenance projects. As our EC&I Technician you will...