Member Experience Executive

1 month ago

London, United Kingdom Varnom Ross Full time

We have partnered with a well-established co-working brand, is seeking a proactive and professional Member Experience Executive to support at their new space in Shoreditch.


This role offers an exciting opportunity to be at the forefront of delivering an exceptional and welcoming environment for their community of members. The successful candidate will engage with the community, respond to inquiries, and address requests with care, contributing to a positive and productive atmosphere. This is a key customer-facing position requiring excellent communication skills and the ability to build strong, lasting relationships.



Key Responsibilities



  • Member Engagement: Serve as the first point of contact for members, handling inquiries in person, over the phone, and via email with professionalism and responsiveness.
  • Relationship Building: Develop strong relationships with members and external clients, using insights to enhance their experience.
  • Event Support: Assist the Community and Events Managers with event coordination, including ordering supplies, organising logistics, and setting up for community events.
  • Booking Management: Oversee bookings of meeting rooms and desks for external clients, ensuring a seamless experience.
  • Move-In and Move-Out Assistance: Support members during their move-ins and move-outs to ensure a smooth transition.
  • Customer Support: Address customer service tickets, provide basic IT support, and escalate issues as necessary to maintain member satisfaction.
  • AV and Room Setup: Ensure meeting rooms and event spaces are appropriately configured and troubleshoot audiovisual issues as needed.
  • Workspace Maintenance: Conduct regular checks to ensure the workspace is clean, organised, and operationally ready.
  • Access Control: Manage the distribution and programming of access cards to ensure security within the workspace.
  • Day-to-Day Operations: Handle meeting room reservations, manage member records, coordinate mail deliveries, and liaise with maintenance staff to uphold high standards.
  • Health & Safety: Ensure the co-working space complies with health and safety regulations and address maintenance issues in a timely manner.


Skills and Experience



  • Previous experience in customer service or hospitality is preferred.
  • Strong communication, organisational, and problem-solving skills.
  • A customer-focused attitude with a commitment to providing exceptional service.
  • Ability to work both independently and collaboratively.
  • Proficiency in office software and AV equipment; knowledge of co-working management software or CRM tools is a plus.
  • Familiarity with maintenance and health & safety protocols is advantageous.


This is an exciting opportunity to join a reputable brand and manage their new Shoreditch location, helping to create a first-class experience for all members.

  • Member Experience Executive

    4 weeks ago

    City of London, Greater London, United Kingdom Varnom Ross Full time

    We have partnered with a well-established co-working brand, is seeking a proactive and professional Member Experience Executive to support at their new space in Shoreditch. This role offers an exciting opportunity to be at the forefront of delivering an exceptional and welcoming environment for their community of members. The successful candidate will...

  • Member Experience Executive

    1 month ago

    City Of London, United Kingdom Varnom Ross Full time

    We have partnered with a well-established co-working brand, is seeking a proactive and professional Member Experience Executive to support at their new space in Shoreditch.This role offers an exciting opportunity to be at the forefront of delivering an exceptional and welcoming environment for their community of members. The successful candidate will engage...

  • Member Experience Executive

    1 month ago

    City Of London, United Kingdom Varnom Ross Full time

    We have partnered with a well-established co-working brand, is seeking a proactive and professional Member Experience Executive to support at their new space in Shoreditch.This role offers an exciting opportunity to be at the forefront of delivering an exceptional and welcoming environment for their community of members. The successful candidate will engage...

  • Member Experience Executive

    4 weeks ago

    City of London, United Kingdom Varnom Ross Full time

    Job Description We have partnered with a well-established co-working brand, is seeking a proactive and professional Member Experience Executive to support at their new space in Shoreditch. This role offers an exciting opportunity to be at the forefront of delivering an exceptional and welcoming environment for their community of members. The successful...

  • Member Experience Executive

    1 month ago

    City Of London, UK, Central London, United Kingdom Varnom Ross Full time

    We have partnered with a well-established co-working brand, is seeking a proactive and professional Member Experience Executive to support at their new space in Shoreditch.This role offers an exciting opportunity to be at the forefront of delivering an exceptional and welcoming environment for their community of members. The successful candidate will engage...

  • Senior Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Ted Experience Full time

    About This RoleTed Experience is seeking a highly skilled Senior Operations Manager to join our team. As a Senior Operations Manager, you will be responsible for overseeing the technology used at the heart of our business and working on a partnership account that deploys a trained workforce to demonstrate and sell a product in various retail channels.Key...

  • Creatives with brand + A.I. experiance

    4 weeks ago

    london, United Kingdom BRAND DESIGN EXPERIENCE Full time

    Join BDX! We are looking for designers with A.I. knowledge to join our growing creative team: X: Midweight Designers, 2-4 years of agency experience X: Senior Designer, 5+ years of agency experience What You'll Need:  Be hands-on with a strong focus on digital.  Good understanding and genuine interest in artificial intelligence (AI/GenAi) technologies,...

  • Dining Experience Specialist

    1 week ago

    London, Greater London, United Kingdom Harry's Team Member Full time

    About the RoleWe're seeking a Waiter to join our team at Harry's, where you'll provide a quick, friendly, and professional service at all times. Confidently share your knowledge and recommendations of the menu to our guests and ensure they have the best Ivy experience when they visit us.About YouYou're positive and responsive to our guest's needs, exceeding...

  • Creatives with brand + A.I. experiance

    1 month ago

    London, United Kingdom BRAND DESIGN EXPERIENCE Full time

    Join BDX! We are looking for designers with A.I. knowledge to join our growing creative team:X: Midweight Designers, 2-4 years of agency experienceX: Senior Designer, 5+ years of agency experienceWhat You'll Need: Be hands-on with a strong focus on digital. Good understanding and genuine interest in artificial intelligence (AI/GenAi) technologies,...

  • Creatives with brand + A.I. experiance

    4 weeks ago

    London, United Kingdom BRAND DESIGN EXPERIENCE Full time

    Job Description Join BDX! We are looking for designers with A.I. knowledge to join our growing creative team: X: Midweight Designers, 2-4 years of agency experience X: Senior Designer, 5+ years of agency experience What You'll Need:  Be hands-on with a strong focus on digital.  Good understanding and genuine interest in artificial intelligence...

  • Kitchen Team Member

    2 days ago

    London, Greater London, United Kingdom Bacchanalia Team Member Full time

    Culinary Career Opportunities\We are seeking a dedicated and ambitious Commis Chef to join our esteemed kitchen team at Bacchanalia, a Michelin-starred restaurant in Berkley Square, Mayfair. As a Commis Chef, you will play a crucial role in supporting the culinary team in the preparation and execution of dishes.\Key Responsibilities:\• Assist in the...

  • Senior Account Executive

    3 weeks ago

    London, Greater London, United Kingdom Ted Experience Full time

    About Ted Experience: A leading provider of bespoke workforce solutions, optimizing recruitment, training, and deployment for top companies worldwide.The Role: This position oversees campaign execution for a key client, deploying a trained workforce to demonstrate and sell a product in various retail channels, leveraging data-informed business...

  • Executive Sous Chef

    1 week ago

    London, Greater London, United Kingdom Bacchanalia Team Member Full time

    Bacchanalia, a renowned culinary establishment in Berkely Square, Mayfair, seeks a highly skilled and ambitious Demi Chef De Partie to join our esteemed kitchen brigade. As a key member of our culinary team, you will play a crucial role in maintaining the high standards of gastronomy, elegance, and culinary mastery that define our reputation.Key...

  • Executive Chef

    1 month ago

    London, Greater London, United Kingdom Scott's Restaurant - Team Member Full time

    Scott's Restaurant - Team MemberChef de Partie Job DescriptionWe are seeking a dedicated and ambitious Chef de Partie to join our kitchen brigade at Scott's Restaurant. As a key member of our culinary team, you will play a crucial role in maintaining the high culinary standards that define our restaurant's reputation.Key Responsibilities:•...

  • Junior Account Manager/Senior Account Executive

    3 months ago

    London, United Kingdom Ted Experience Full time

    Senior Account Executive / Junior Account Manager @ Ted ExperienceAbout Ted Experience: Bespoke workforce solutions to sell, sample, demonstrate and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove the typical challenges associated with...

  • Junior Account Manager/Senior Account Executive

    3 months ago

    London, United Kingdom Ted Experience Full time

    Senior Account Executive / Junior Account Manager @ Ted ExperienceAbout Ted Experience: Bespoke workforce solutions to sell, sample, demonstrate and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove the typical challenges associated with...

  • Junior Account Manager/Senior Account Executive

    4 weeks ago

    london, United Kingdom Ted Experience Full time

    Senior Account Executive / Junior Account Manager @ Ted Experience About Ted Experience: Bespoke workforce solutions to sell, sample, demonstrate and audit for the world’s largest companies – optimised by Ted-technology. At Ted, we blend expert staffing, innovative technology, and streamlined processes to remove the typical challenges associated with...

  • Dining Experience Coordinator

    2 weeks ago

    London, Greater London, United Kingdom Bacchanalia Team Member Full time

    Company Overview: Bacchanalia is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, we offer a curated experience that fuses creativity with timeless elegance inspired by ancient Greco-Roman feasts.Estimated Salary: £20,000 - £25,000 per annum,...

  • Food and Beverage Operations Manager

    1 month ago

    London, Greater London, United Kingdom Stadium Experience Full time

    Food and Beverage Operations ManagerWe are seeking an experienced Food and Beverage Operations Manager to deliver exceptional food and beverage services at our prestigious Members' Pavilion and facilities on both match days and non-match days.This role involves working closely with high-profile internal and external stakeholders, including committee members,...

  • Culinary Team Member

    3 weeks ago

    London, Greater London, United Kingdom Balthazar - Team Member Full time

    Balthazar is an iconic brasserie known for its timeless elegance and exceptional cuisine. We are seeking a dedicated Commis Chef to join our esteemed kitchen team, supporting the culinary team in the preparation and execution of dishes.Key Responsibilities:Assist in the preparation and cooking of dishes as directed by the senior kitchen staff.Ensure the...