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    {"h1": "FM Helpdesk Coordinator Role", "p": "We are seeking a highly motivated and organized individual to join our FM helpdesk department as a FM Helpdesk Coordinator. If you have experience in FM or Helpdesk and are looking for a new challenge, we want to hear from you.", "ul": [{"li": "Develop relationships with field engineers, sub-contractors and client...

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    1 week ago

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    4 months ago

    Glasgow, United Kingdom OCS Full time

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    Glasgow, United Kingdom OCS Full time

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Helpdesk Coordinator

3 months ago

Glasgow, United Kingdom Search Full time

Service Desk CoordinatorGlasgow £23,000Do you want to work for an established business withing the FM industry?How does on-site parking and salary sacrifice sound?If you are and experienced coordinator, this could be the role for you…Search are hiring for a Service Desk Coordinator within the FM industry, with great communication and organisations skills to join a fast-paced office. On a typical day you will liaise with engineers and clients to organise engineer's workload, assisting management in achieving SLA and KPI targets. 32.5 hours average a week: * Condensed shifts over a 4 week rotation. Main duties include:* Coordinate and organise workload of the team* Direct engineering resource to ensure customer deadlines are met* Assist on the delivery of customer KPI's to ensure that targets are met * Asses the needs of customers and engineers to ensure balance is maintained in a busy environment* Understand customer contracts and assist in delivering KPI TargetsThe ideal candidate: * Has experience in an administrative role* Has good communication skills * Has experience scheduling/coordinating/planning* Is competent on Microsoft word and excelYou must have experience planning/coordinating for this role. This position will suit a candidate who is prepared to work in a fast-paced environment, who works well under pressure and is keen to progress within a successful organisation. Please apply now or contact me on if you need any further information.

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