Customer Care Coordinator
7 days ago
Job Title: Customer Care Coordinator (MAT cover) Location: Perth, PH1 Looking for a career where your ambition meets real opportunity?Join Persimmon Homes as a Customer Care Coordinatorand step into a role where your success is celebrated, your growth supported, and your work truly matters. Why Persimmon Homes? We're one of theUK's largest and most establishedhousebuilders — FTSE 100 listed, with 29 regional offices and thousands of quality homes built every year. At Persimmon, we don't just build homes — we build careers. When you join us as a Customer Care Coordinator, you'll benefit from: Competitive salary 5* housebuilder -Be part of a company that consistently delivers quality homes and outstanding customer satisfaction Life Cover & Contributory Pension Bonus Employee Benefits Platform– giving you access to high-street discounts, wellbeing support, and more Committed todiversity, inclusion, and empowering your development What is the role? The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. What you'll do as a Customer Care Coordinator Providing an effective support function to our homeowners Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures Work closely with other departments across the company (i.e., Construction, Sales, Surveying and Technical) to ensure communication is optimal and the company achieves its KPIs Responding to incoming communications from homeowners in accordance with company guidelines Issuing works orders to maintenance operatives and sub-contractors and monitoring progress through to completion Complying with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout team Carrying out general administration duties What experience do I need? Previous Customer Care experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The successful candidate must have excellent communication skills and attention to detail when capturing and logging customer information The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills You must be IT literate, with a good working knowledge of Word, Excel and Outlook Knowledge of COINS is an advantage but not essential as training will be providedTPBN1_UKTJ
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Care Customer Coordinator
5 days ago
London, United Kingdom Care Match UK Full timeA domiciliary care agency and support Living care provider, that is committed to providing quality care to people in their own homes. Its mission is to provide quality care with compassion. They are now searching for a highly **organized Customer Care Supervisor** for their Domiciliary Care Branch who will help the Care Manager to support the smooth...
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Care Coordinator
3 days ago
London, United Kingdom SweetTree Home Care Services Full time**Care Coordinator, Swiss Cottage, 37.5 hours per week** **£25,000 per annum** At Sweet Tree Home Care Services, a **CQC Outstanding Organisation**, we are committed to providing exceptional support and care for people in their own homes. We are “**all about people**” and we** work together** as one team to achieve the best outcome for our...
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Care Coordinator
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London, United Kingdom Vocation Care Full time**Job Summary** We are seeking a dedicated Care Coordinator who will be responsible for facilitating the delivery of care services to clients, ensuring their needs are met efficiently and effectively. We are seeking an enthusiastic, self-motivated, and well-organized Care Coordinator to join an excellent care team, specializing in domiciliary care in North...
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Care Coordinator
7 days ago
London, United Kingdom SweetTree Home Care Services Full time**Care Coordinator, Swiss Cottage, 37.5 hours per week** **£25,000 per annum** At Sweet Tree Home Care Services, a **CQC Outstanding Organisation**, we are committed to providing exceptional support and care for people in their own homes. We are “**all about people**” and we** work together** as one team to achieve the best outcome for our clients. We...
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Care Coordinator
1 week ago
London, United Kingdom SweetTree Home Care Services Full time**Care Coordinator** Full-Time, 37.5 hours per week, covering the office hours of 8am - 8pm, on a rota basis. Shift Pattern: Sunday - Thursday £25,000 per annum We are currently recruiting an experienced full-time Care Coordinator to work full time at our office in Swiss Cottage**, ** including one day, over the weekend. The care coordination team cover...
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Care Coordinator
2 weeks ago
London, United Kingdom SweetTree Home Care Services Full time**Care Coordinator, Swiss Cottage, 37.5 hours per week** **£25,000 per annum** At Sweet Tree Home Care Services, a **CQC Outstanding Organisation**, we are committed to providing exceptional support and care for people in their own homes. We are “**all about people**” and we* work together* as one team to achieve the best outcome for our clients. We are...
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Care Coordinator
4 weeks ago
London, United Kingdom Care Outlook Ltd Full timeCare Outlookis an expanding leading home care provider in London and South East of England since 2005.Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.We are currently recruiting for aCare...
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Care Coordinator
4 weeks ago
London, United Kingdom Care Outlook Ltd Full timeCare Outlookis an expanding leading home care provider in London and South East of England since 2005.Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.We are currently recruiting for aCare...
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Care Coordinator
3 weeks ago
London, United Kingdom Care Outlook Full timeCare Outlook is an expanding leading home care provider in London and South East of England since 2005.Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career.We are currently recruiting for a Care...
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Customer Care Coordinator
3 weeks ago
London, United Kingdom Fawkes & Reece Full timeA large Housing Developer have a requirement for a Customer Care Coordinator to join their Customer Care team delivering excellent customer service to homeowners, managing their defect period. Working closely with the Customer Care Manager you will be responsible for delivering a professional, front facing service to their customers throughout their warranty...
