Customer Service Administrator
2 weeks ago
Overview
- Job title: Customer Service Administrator
- Hours are 8.30 am to 5.00 pm Mon-Thurs & Friday 8.30 am - 4.30 pm
- Temporary role 3-6 months
- £13.33
- Ridgeway, Quinton, Birmingham
- On site parking
Do you excel when it comes to customer service? Have you got experience liaising with various stakeholders and coordinating accordingly? Do you like to manage the whole process from start to finish? Do you want to work for an established organisation with a fun and friendly team? If so, keep reading.
The main purpose of the role is to assist the Customer Care Team in to deal with a variation of customer queries and problems. This team is passionate about delivering outstanding service to the client and customer base.
- Liaise with customers on a day to day basis
- Managing effective resolution - ensuring a high level of customer satisfaction
- Assist in organising and coordinating stakeholders
- Take telephone calls from our clients and customers
- Respond to client and customer emails.
- Keep customers informed and updated
- Record and schedule works
About you?
- Experience in customer service / coordination
- Experience working for a housing organisation
- Experience dealing with home defects/claims
- Proven ability to deliver an exceptional level of customer care and deal with a variety of complaints and enquiries
- Able to communicate at all levels
- Natural problem solver and ability to think on your feet
- Inputting accurate details on the system
- Be able to work in a fast paced environment
- Have meticulous attention to detail
- Ability to work under pressure
- Able to manage a process
- IT Savvy
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
-
Customer Service Administrator
1 month ago
Halesowen, United Kingdom SF Group Full timeSF Recruitment are supporting a Global leading building services business in recruiting for a an Administrator to join the Customer Services team on a permanent basis in Halesowen. Monday - Friday (08:30 - 17:00) 37.5 hours per week. **Salary**: £21,000 p.a. starting salary (rising to £21,400 p.a. after probation) + £1000 bonus + year end pay review +...
-
Customer Service Administrator
2 weeks ago
Halesowen, United Kingdom GTC Recruitment Limited Full timeCustomer Service Administrator Are you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced environment where every interaction matters? I'm looking for someone to join my client as a Customer Service Administrator and be at the forefront of delivering top-notch service to our valued clients. Responsibilities:1. Handle...
-
Customer Service Administrator
1 month ago
Halesowen, United Kingdom Trinity Personnel Full timeOur client is a well-established market leader in the manufacture and supply of components and assemblies. This is a fantastic opportunity to join a busy customer services and sales team on a permanent basis Main duties of the role: - Liaising with customers both within the UK and Internationally. - Sales order processing and administration. - Create...
-
Customer Service Administrator
1 month ago
Halesowen, United Kingdom Thursfields Solicitors Full timeCustomer Services Administrator Hours 11am -3pm Monday-Friday. **ROLE SUMMARY** - To provide outstanding customer care as our front of house representative; - To undertake a full range of front of house duties, as well as additional administrative support the broader business; **SUMMARY OF ACCOUNTABILITIES** - Role modelling Thursfield’s values and...
-
Customer Service Administrator
6 days ago
Halesowen, United Kingdom Thursfields Solicitors Full timeCustomer Services Administrator Hours 11am -3pm Monday-Friday. **ROLE SUMMARY** - To provide outstanding customer care as our front of house representative; - To undertake a full range of front of house duties, as well as additional administrative support the broader business; **SUMMARY OF ACCOUNTABILITIES** - Role modelling Thursfield’s values and...
-
Customer Service Administrator
1 month ago
Halesowen, United Kingdom Digby Morgan Full timesummary - _ halesowen, west midlands_ - _ £13.00 - £13.33 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - ZK2009 - job details Overview - Job title: Customer Service Administrator - Hours are 8.30 am to 5.00 pm Mon-Thurs & Friday 8.30 am - 4.30 pm - Temporary role 3-6 months - £13.33 - Ridgeway, Quinton, Birmingham - On...
-
Customer Service Administrator
4 weeks ago
Halesowen, United Kingdom Tennals Compliance Ltd Full timeA fantastic opportunity has arisen for an Administrator to join a highly successful team within a dynamic and expanding National Company. We have a reputation for delivering quality installation, remedial repairs and planned maintenance works across a broad spectrum of private and commercial clients across the UK. This role will be based at our office in...
-
Customer Service Administrator
1 week ago
Halesowen, United Kingdom Your Commercial Recruiter Full time**Customer Service Administrator - Temp to Perm Contract to Start ASAP!!** Location: Halesowen Hours of Work: 8.30am - 5.30pm - Mon - Fri **Salary**: £11.50ph A rapidly growing company is now looking for a customer service advisor to join and contribute to their continued growth. You will join a high-performance team and play an integral role in...
-
Administrator/customer Service
1 month ago
Halesowen, United Kingdom Daniel-Scott Recruitment Full timeOur client is looking for a friendly, hardworking and experienced customer service administrator to join their team. You must be flexible to be able to work 37.5 hours between 8.30 - 5pm Monday - Friday. (flexibility for holiday and sickness cover) Taking customer, supplier and internal calls and forwarding to relevant departments. Inputting quotations...
-
Customer Service/administration
3 days ago
Halesowen, United Kingdom Daniel-Scott Full timeWe are recruiting for an excellent customer service administrator to join our customers team based in Halesowen. Working 8:30am - 5pm, you will form part of an integral team that provides support to its customers and suppliers for the whole business. **THE ROLE**: - liaising with customers/suppliers regarding deliveries of raw materials and end products -...
-
Service Administrator
5 days ago
Halesowen, United Kingdom Linekar Recruitment Full time£20-23k basic (negotiable) 8.30 am - 5.30 pm with one hour lunch. **Service Administrator** My client is seeking an experienced Administrator to join their Service team. This role is key to their success in meeting customer needs. It is a busy and demanding role with lots of variety. **The duties would be**: - Customer Service - Answering incoming calls...
-
Customer Service Administrator
2 days ago
Halesowen, United Kingdom Daniel - Scott Recruitment Full timeOverview:We are seeking a skilled Administrator to join our client's team in managing office operations efficiently. The ideal candidate will be proficient in various administrative tasks and possess strong organisational abilities.Duties:- Perform general clerical duties, including photocopying, scanning, and filing documents- Manage data entry tasks...
-
Customer Service Administrator
3 days ago
Halesowen, United Kingdom Daniel - Scott Recruitment Full timeOverview:We are seeking a skilled Administrator to join our client's team in managing office operations efficiently. The ideal candidate will be proficient in various administrative tasks and possess strong organisational abilities.Duties:- Perform general clerical duties, including photocopying, scanning, and filing documents- Manage data entry tasks...
-
Customer Service Administrator
2 days ago
Halesowen, United Kingdom Daniel - Scott Recruitment Full timeOverview: We are seeking a skilled Administrator to join our client's team in managing office operations efficiently. The ideal candidate will be proficient in various administrative tasks and possess strong organisational abilities. Duties: - Perform general clerical duties, including photocopying, scanning, and filing documents - Manage data entry tasks...
-
Customer Service
2 days ago
Halesowen, United Kingdom Daniel-Scott Full timeOur client is looking for a friendly, hardworking and experienced customer service administrator to join their team. You must be flexible to be able to work 37.5 hours between 8.30 - 5pm Monday - Friday. (flexibility for holiday and sickness cover) Taking customer, supplier and internal calls and forwarding to relevant departments. Inputting quotations...
-
Customer Administrator
2 weeks ago
Halesowen, United Kingdom SF Recruitment Full time'''Duties''' - Communicate with clients and customers in a professional and courteous manner - Perform data entry tasks accurately and efficiently - Analyze data and generate reports as needed - Provide administrative support to the team as required - Upsell products or services to customers when appropriate - Maintain phone etiquette when answering and...
-
Customer Service Administrator
1 month ago
Halesowen, West Midlands, United Kingdom GTC Recruitment Full timeI am looking for someone to join my client in Halesowen as a Customer Service Administrator! Salary: £23k - £26k (experience-dependent). No weekends. Office-based role. You will be the first point of contact for customer queries, with a keen eye for detail and excellent phone manner. This role is perfect for someone who is looking for progression with...
-
Sales Administrator/customer Support
1 week ago
Halesowen, United Kingdom Absolute Industrial Recruitment Ltd Full timeWe are currently recruiting for a **Sales Administrator **on behalf of our client based in Halesowen. The **Sales Administrator **will be responsible for assisting the sales team with the administration and maintaining customer relationships on a daily basis. **Duties include;** - Responding to customer enquries and providing quotations - Building and...
-
Customer Service Advisor
1 month ago
Halesowen, United Kingdom The Recruitment Group Full time**Customer Service Administrator - Temp to Perm Contract to Start ASAP!!** **Location**: Halesowen (Centre Court) **Hours of Work**: 8.30am - 5.30pm - Mon - Fri plus 1 Saturday per month paid as overtime **Salary**: £10.00ph - £12.01ph (£20,500pa - £25,000pa) - Experience is essential (telephone-based exp) - Identify customer requirements and recommends...
-
Customer Service Administrator
1 month ago
Halesowen, United Kingdom Daniel-Scott Recruitment Full timeOur prestigious manufacturing client based in Cradley Heath/Halesowen are looking for an experienced and passionate individual to join their office team. Working Monday - Friday 8:30am - 5pm, with a basic salary of £20K per annum (37.5hours per week) This is a variable role, where you will required to have excellent communication skills and a professional...