Customer Administrator
2 weeks ago
'''Duties'''
- Communicate with clients and customers in a professional and courteous manner
- Perform data entry tasks accurately and efficiently
- Analyze data and generate reports as needed
- Provide administrative support to the team as required
- Upsell products or services to customers when appropriate
- Maintain phone etiquette when answering and making calls
'''Requirements'''
- Bilingual in English and Spanish, with the ability to communicate effectively in both languages
- Strong data entry skills with a high level of accuracy
- Ability to analyze information and make informed decisions
- Excellent phone etiquette and customer service skills
- Multilingual abilities are a plus
Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.
**Salary**: £21,021.00-£25,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Halesowen, West Midlands (required)
Ability to Relocate:
- Halesowen, West Midlands: Relocate before starting work (required)
Work Location: In person
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