Customer Administrator

2 weeks ago


Halesowen, United Kingdom SF Recruitment Full time

'''Duties'''
- Communicate with clients and customers in a professional and courteous manner
- Perform data entry tasks accurately and efficiently
- Analyze data and generate reports as needed
- Provide administrative support to the team as required
- Upsell products or services to customers when appropriate
- Maintain phone etiquette when answering and making calls

'''Requirements'''
- Bilingual in English and Spanish, with the ability to communicate effectively in both languages
- Strong data entry skills with a high level of accuracy
- Ability to analyze information and make informed decisions
- Excellent phone etiquette and customer service skills
- Multilingual abilities are a plus

Note: This job description is intended to provide a general overview of the position and does not include every task or responsibility that may be required.

**Salary**: £21,021.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Halesowen, West Midlands (required)

Ability to Relocate:

- Halesowen, West Midlands: Relocate before starting work (required)

Work Location: In person



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