IT Service Centre Analyst

DescriptionYou will be representing the IT Service Centre to provide 1st line phone support and 2nd line hardware support, as well as fulfilling service requests that are logged with the IT Service Centre. This is a phone-based role, alongside hardware fault diagnostics for laptops, desktops, mobile phones and other company IT hardware.Responsibilities: To...

Our Client is looking to hire a Service Desk Analyst. They give you a world of potential Do you have a passion for technology? Are you looking for your first step into the world of IT Support? They have an excellent opportunity to join their ever-growing global technology department as a Service Desk Analyst. The 24/7 Global Service Centre is responsible...

DescriptionAre you looking for your next career opportunity in real time or workflow analysis within a busy contact centre environmentHere at Chase the Workforce Planning team provide workforce products technologies scheduling forecasting and real time support for our Contact and Back-Office Centres.As a Workflow Analyst - Contact Centre Operations within...

Are you a project manager or business analyst who is looking for that next step in you’re career? I am currently working with the one of the most respected and top educational institutions in the world, who are looking to expand their project services team and are working on a number of exciting research driven projects within the public sector and...

IT Support / IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced...

Senior Service Desk Analyst / Delivery Analyst - Edinburgh - New! **Salary**: £30,000 - £35,000 + Good Benefits Package. Keywords: Senior Service Desk Analyst, Service Delivery Analyst, ITIL, ITSM. Commutable from: Edinburgh, Dunfermline, Stirling, Livingston, Falkirk. A leading organisation in the Central Belt requires a Senior Service Desk Analyst /...

Pertemps Recruitment Partnership are delighted to be working with our public sector client to recruit for a Business Analyst on a temporary basis. Role - Business Analyst Location - Edinburgh City Centre Duration - 6 months with possible extension Hours - Monday - Friday, 36 hours per week Pay rate - £20.41 per hour Immediate start - Supporting the...

Purpose: We are looking for a ServiceDesk Analyst to work on site at one of our client’s facilities. The Service Desk Analyst shall provide oversight to ensure that information systems and infrastructure are available in accordance with defined requirements, ensure established processes are followed and that requirements management practices are in place...

Data Analyst & Systems Implementation OwnerLocation:EdinburghSalary:(negotiable, depending on experience)Type:Permanent, Full-time or Part-time (minimum 4 days/week)About the OpportunityA prestigious, top-ranked independent law firm is seeking an ambitious Data Analyst & Systems Implementation Owner to join its Business Support team. This is a fantastic...

Business Analyst - Up to £50,000-£55,000 + benefits - Edinburgh or Glasgow CentreA fantastic opportunity has arisen for an experienced Business Analyst to join a fast paced, technology driven business in the financial services sector.We are looking for an individual who is highly motivated and has the ability to work independently or as part of a team...