Customer Service Advisor

2 days ago


Reading, United Kingdom Service Care Solutions Full time

Job Title - Customer Service Advisor - Housing Repairs Location - Reading RG1Contract - Temp - Mid DecHours - 37Role summary - This company is looking for a highly motivated and skilled individual to join their team as a Customer Service Advisor - Housing Repairs. The successful candidate will be responsible for providing excellent customer service to tenants and homeowners who require assistance with their housing repairs.Key Responsibilities:Answering and resolving customer enquiries via phone, email and face-to-face communicationBooking appointments for housing repairsProviding accurate information to customers regarding their housing repairsEnsuring all customer service targets are metMaintaining accurate records and updating the databaseRequirements:Previous experience in a customer service roleExcellent communication skills, both verbal and writtenAbility to work well under pressure and manage multiple tasks simultaneouslyProficient in Microsoft OfficeExperience in the housing repairs industry is desirableIf you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)



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