Customer Service Advisor

7 days ago


Reading, United Kingdom Service Care Solutions Full time
Job Title - Customer Service Advisor - Housing Repairs
Location - Reading RG1
Contract - Temp - Mid Dec
Hours - 37
Role summary -
This company is looking for a highly motivated and skilled individual to join their team as a Customer Service Advisor - Housing Repairs. The successful candidate will be responsible for providing excellent customer service to tenants and homeowners who require assistance with their housing repairs.
Key Responsibilities:
Answering and resolving customer enquiries via phone, email and face-to-face communication
Booking appointments for housing repairs
Providing accurate information to customers regarding their housing repairs
Ensuring all customer service targets are met
Maintaining accurate records and updating the databaseRequirements:
Previous experience in a customer service role
Excellent communication skills, both verbal and written
Ability to work well under pressure and manage multiple tasks simultaneously
Proficient in Microsoft Office
Experience in the housing repairs industry is desirableIf you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

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