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Customer Fulfilment Centre Advisor
3 months ago
Job Title - Customer Fulfilment Centre Advisor Location - Reading RG1Contract - Temp - End of AugHours - 37Role summary - The Customer Fulfilment Centre Advisor will be responsible for providing excellent customer service to residents who are enquiring about their council tax and housing benefits. The successful candidate will be required to handle a high volume of calls and emails and will need to have excellent communication skills and attention to detail.Key Responsibilities:Handle a high volume of calls and emails related to council tax and housing benefitsProvide excellent customer service to residentsEnsure all enquiries are dealt with in a timely and efficient mannerMaintain accurate records of all customer interactionsWork closely with other departments to resolve customer issuesRequirements:Previous experience in a customer service roleExcellent communication skills, both written and verbalAttention to detailAbility to work well under pressure and handle a high volume of calls and emailsGood IT skillsIf you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)