Helpdesk Administrator

15 hours ago


Belfast, United Kingdom First Choice Selection Services Full time

Helpdesk Administrator required for an immediate start with our client, Radio Contact Ltd based in Belfast. The role is a permanent position. The work pattern will be full-time Monday to Thursday 8.30am until 5pm and Friday 8.30am until 4pm. The Annual salary will be 23k-24k. The main duties will include liaising with clients via email & telephone, logging & assigning service calls using CASH software, dispatching engineers & ensuring paperwork is completed to the criteria required, providing excellent & efficient customer support, booking appointments/arranging access & maintaining accurate customer records. What We Need From You X5 GCSEs grades A*-C including Math and English 2 year administrative experience is essential Microsoft packages including Outlook, Word & basic knowledge of Excel What We Will Offer You Competitive salary package. Opportunities for professional growth and development. A supportive and collaborative work environment. The Next Steps Contact Kayleigh Edgar, Danielle Willis or Ciaran Kearney Apply via the Link First Choice is an equal opportunities employer Skills: Answering Calls Data Entry Office Duties



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