Customer Service Associate
5 days ago
As a Customer Service Associate youll be the first point of contact for our valued customers delivering exceptional service building lasting relationships and representing Sonova with professionalism and care. Youll play a crucial role in maintaining the personal connection between our brand and the people who rely on our products every day.* The fixed term has a specific date of 6th October 2025 27th February 2025 for Maternity Cover *Key ResponsibilitiesDeliver consistent high-quality customer service via phone email and other channels ensuring customer satisfaction and loyalty.Accurately process orders and provide detailed product and service information.Resolve customer inquiries complaints or issues efficiently with a focus on first contact resolution.Act as a trusted liaison between customers and internal teams ensuring smooth communication and issue tracking.Build and maintain strong trust-based relationships with customers by understanding their needs and providing tailored solutions.Record and manage customer interactions using relevant systems while ensuring data accuracy and confidentiality.Collaborate with team members to identify process improvements and contribute to service excellence.Uphold company values policies and standards while advocating for customers and supporting those with hearing loss.Your ProfileProven customer service experience with a strong passion for helping others.Confident communicator with excellent interpersonal and conflict resolution skills.Organised and detail-oriented able to manage multiple tasks and priorities effectively.Technically adept with experience using customer service systems (e.g. SAP Salesforce preferred).Demonstrates emotional intelligence and composure in challenging situations.Open to feedback with a strong desire for continuous learning and self-development.Reliable conscientious and committed to achieving high standards of accuracy and service.Brings a sense of humour adaptability and a team-first mindset to a dynamic work environment.Applicants must have the right to work in the UK.Please note: We only consider direct applications for this position.Sabrina Bortolussi Talent Acquisition Manager is looking forward to receiving your complete application (including cover letter CV references and certificates) via our online application platform.Required Experience:IC Key Skills Catering,Asset,Corporate Finance,Environmental Science,Linux Administration Employment Type : Temp Experience: years Vacancy: 1
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Customer Service Associate
2 weeks ago
Warrington, United Kingdom Sonova International Full timeAs a Customer Service Associate youll be the first point of contact for our valued customers delivering exceptional service building lasting relationships and representing Sonova with professionalism and care. Youll play a crucial role in maintaining the personal connection between our brand and the people who rely on our products every day. Key...
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Customer Engagement Associate
7 days ago
Warrington, Warrington, United Kingdom SIMIAN Full time £20,000 - £35,000 per yearWe are looking for a proactive and personableCustomer EngagementAssociateto be the first point of contact for our clients. You will play a key role in delivering a seamless customer journey, from initial enquiry to course completion. This is a fantastic opportunity for someone who enjoys customer service, administration, and contributing to a growing,...
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Customer Service Coordinator
5 days ago
Warrington, United Kingdom Vistry Group PLC Full timeRole Overview: **In a Nutshell** We have a fantastic opportunity for a Customer Service Coordinator to join our team within Countryside Partnerships Merseyside & Cheshire West, at our Warrington office. As our Customer Service Coordinator, you will be responsible for delivering a professional service to our customers throughout their two year warranty...
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Customer Service Advisor
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Warrington, United Kingdom Morgan Ryder Full timeCUSTOMER SERVICE ADVISOR Hybrid working 2 days at home 3 in the Warrington office Generous holiday allowance, Pension, Private health care, Flexible working hours Monday - Friday *** We require a highly motivated Customer Service Advisor to provide first class customer service and support to an established client base. Working for a...
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Customer Service Specialist
2 weeks ago
Warrington, United Kingdom New Balance Full time**Who We Are**: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where...
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Business Process Analyst
1 week ago
Warrington, United Kingdom Customer Management Resourcing Full time**Business Process Analyst - Permanent** **Cheshire - Hybrid Working** **Up to £40,000 Per Annum +Hybrid working and excellent benefits** Due to continued success and growth, we now have a fantastic opportunity for a skilled Business Process Analyst to join an organisation based in Cheshire. You will be responsible for mapping client, customer journeys,...
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Customer Services Coordinator
1 week ago
Warrington, United Kingdom Mast Group Limited Full timeMast Group Ltd. are looking to recruit a Customer Services Coordinator to join the Customer Services team. Mast Group Ltd. is a leading international manufacturer and supplier of medical diagnostics products for the diagnosis of infectious disease. Our products are used throughout the UK and worldwide. The job holder will an integral part of the customer...
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Customer Service Advocate for Hearing Solutions
2 weeks ago
Warrington, United Kingdom Sonova International Full timeA leading hearing care solutions provider in the UK is looking for a Customer Service Associate to deliver exceptional service and support to customers. In this role, you will be the first point of contact, ensuring satisfaction through effective communication and problem resolution. Ideal candidates will possess proven customer service experience, strong...
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Sales Associate
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Warrington, United Kingdom Motorparks - Warrington Full time**We are Motorparks.** Join us at Motorparks, where we're revolutionising the used car industry with a powerful sustainability mission at our core. With the mantra "drive to net zero," we're not just another automotive retailer - we're pioneers of change. Motorparks is part of the Cambria Investment Holdings Group of Companies which includes Cambria...
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Customer Service Advisor
2 weeks ago
Warrington, United Kingdom Ansell Electrical Products Full time**Main Scope of Role** The Main scope of role focuses on supporting of the day-to-day operations of a busy lighting company. The role will provide day to day customer support across these key business areas over the phone and electronically, whilst supporting a selected regional area and the associated sales managers within it. A very fast paced role, ideal...