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Quality Manager

4 months ago


Manchester, United Kingdom Chartered Management Institute Full time

Location: Hybrid between Corby/London (c20%) and field/home working (c80%)

Reports to: Senior Quality Manager

Salary: £48,940 plus excellent benefits

Closing Date: 30th May 2024


About the role:

Due to internal progression, we have an excellent opportunity for an experienced Quality Manager (End-Point Assessment) to join our Awarding Body team. This role is crucial in helping to drive our mission to increase the number and standard of professionally qualified managers.


Due to the national nature of this role, the successful candidate should hold a full driving license or have access to reliable public transport.


Responsibilities:

  • Ensure all End Point Assessment activities are compliant with CMI’s Quality Assurance requirements
  • Ensure that End Point Assessment and internal quality assurance is meeting the Regulator’s requirements
  • Communicate and work alongside the IQA Manager and Internal Quality Assurers to ensure standardisation against Published Assessment Plans standardise
  • Work alongside End Point Assessment Training and Development Managers to ensure appropriate initial training and on-going CPD of Apprenticeship Independent Assessors
  • Sample quality assurance standards regionally and nationally
  • Lead a team of Internal Quality Assurers through the IQA Manager and Contractor Independent Apprenticeship Assessors
  • Supporting the Senior Quality Manager and Quality Managers as required to include conducting investigations and other activities as we step up to a tightening regime and ever more mandatory requirements.


About you:

We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience.

  • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do.
  • Familiarity with Apprenticeships and End Point Assessment
  • Clear communicator - written and spoken English
  • In-depth understanding of the role of an Awarding Body
  • Educated to level 7 with a postgraduate degree or credible professional qualifications
  • Quality Assurance qualification or equivalent
  • Experience in quality monitoring and control
  • Experience of qualifications audit and/or a compliance role
  • Experience of working within an education, training, development and/or assessment environment, preferably HE/FE
  • Experience of creating and maintaining high-quality customer relationships - internal and external
  • Ability to develop and manage audits in line with compliance and regulatory requirements
  • Enthusiastic and passionate about education and maintaining the standard of qualifications delivered globally

Desirable

  • Knowledge of CMI or experience of another awarding organisation or professional body operating globally
  • An understanding of the role of Regulatory Authorities in qualifications and assessment quality and monitoring


Why CMI:

Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development.


It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees:

  • Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work
  • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday
  • Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support and access to Kooth, an online mental health platform
  • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+ and MPeople (Menopause) are open for anyone to join
  • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice
  • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year
  • Socials - with an active social team, we have a book club, baking club, Pilates classes and regular team outings
  • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months


About us:

The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace.

Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way.


We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.