Customer Service Advisor
1 day ago
Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.We are expanding, we have multiple open requirements for customer service advisors to join our team in Nelson.Full technical training will be given, though you'll need to come already set with some fantastic customer service skills*Please note this role is due to start in Feb 2026*What You'll Be DoingProviding exceptional support and service to our partnersTo be the first point of contact for complaints and escalations within the team and for our ResellersProvisioning and Managing reseller orders using our mainframe internal systems as requiredLiaise with resellers and suppliers to resolve issues, providing regular, proactive updatesCustomer Service and Support dutiesHandle incoming calls from our Resellers as requiredInvestigation into root cause of recurrent provisioning issuesProvide technical advice to resellers and internal staffSchedule and action all tasks to completion within specified timescalesEnsure all systems are kept fully updated for each action and point of customer contact.Skills & ExperienceCustomer engagement skillsIT skills/knowledgeA desire to succeed and developExceptional communication skillsAccuracy and attention to detailAbility to multi task and problem solveFlexible approach to workExcellent team playerSelf-motivated and enthusiasticAbility to work under pressure to set deadlines.What's in it for you?Investment in your future career with a variety of learning and development opportunities.No dress code - embrace the freedom to bring your whole self to work.25 days annual leave, plus bank holidays. You'll even get your birthday off, tooA pension plan for your future.Complimentary refreshments in all our offices.For a comprehensive list of all our benefits, click here.Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.
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Customer Service Advisor
2 days ago
Prudhoe, Northumberland, United Kingdom Giacom Full timeGiacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.We are expanding, we have multiple open requirements for customer service advisors to...
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Customer Service Advisor
1 week ago
Prudhoe, United Kingdom Giacom Full timeGiacom’s market-leading platform, Cloud Market, provides one place where partners can procure and manage comms, cloud, hardware, mobile and IT products and services, from the world’s leading vendors and service providers. The Service Delivery team in Prudhoe provides customer support for our mobile distribution base. They work closely with EE and O2...
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Customer Service Advisor
5 days ago
Prudhoe, United Kingdom Inside Contracts Full timeJob Summary: To provide Administration Support to Customer Service Department within our Contract Flooring business. A good understanding of our products would be desirable. Develop strong working relationships with colleagues, customers, suppliers and sub-contractors. This is a fast-paced environment, you must be quick thinking and highly motivated, with...
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Inbound Sales Advisor
7 days ago
Prudhoe, United Kingdom Norseal Limited Full time**JOB DESCRIPTION.** Position Inbound Sales Advisor Reports To Sales Admin Team Leader Physical Base Norseal, Prudhoe, NE42 6DX Working Hours Monday to Friday 08:30 - 17:30 Holidays 25 paid annual leave days + Bank Holidays **Job Summary** This is an exciting opportunity for an Internal Sales Advisor to join a fast paced, globally successful company,...
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Customer Service Administrator
2 weeks ago
Prudhoe, United Kingdom Quantum Controls Limited Full timeThe Customer Service Administrator role is critical to the effectiveness of the Service Team and therefore the person fulfilling this role should have the following qualities: - Excellent organisational skills - Time management - ability respond to urgent enquiries and manage their own workload. - Proactive - able to work under their own initiative. -...
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Office Administrator/customer Service
7 days ago
Prudhoe, United Kingdom National Learning Group Full timeWe are looking for a well organised, experienced administrator to join our fast growing Maths and English tutoring business and become part of our fantastic admin team. The role will involve general finance admin support, registering students onto our systems, setting up student software logins, speaking to parents and tutors, and working alongside our...
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Service Colleague
1 week ago
Prudhoe, United Kingdom Asda Full timeJob Title Service Colleague Location EXPPFS - 4060 PRUDHOE Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 24 Pay Rate £12.60 Category Retail Hourly Colleagues, Sales Staff Closing Date 6 November 2025 Service Colleague Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of...
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Service Contracts Coordinator
2 weeks ago
Prudhoe, United Kingdom Quantum Controls Limited Full timeThe Service Contract Coordinator role is critical to the effectiveness of the Service Team and therefore the person fulfilling this role should have the following qualities: - Excellent organisational/logístical and planning skills as the team covers the whole of the UK and Ireland - Sound business knowledge - Employee relationship skills with...
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Administrator / Customer Co-ordinator
2 weeks ago
Prudhoe, United Kingdom Inside Contracts Full timeIMMEDIATE START AVAILABLE FOR RIGHT CANDIDATE Job Summary: To provide Administration Support to Fitting or Customer Service Department within our Contract Flooring business. A good understanding of our products would be desirable. Develop strong working relationships with colleagues, customers, suppliers and sub-contractors. This is a fast-paced...
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Sales/enrolment Adviser
2 weeks ago
Prudhoe, United Kingdom National Learning Group Full time**Job description - Enrolment Advisor** We are looking for an experienced, motivated telesales, or customer service professional to join our award winning online tutoring business. The post is a full-time, office based position, working Monday to Friday, 10.30am to 6.30pm, although we can offer a degree of flexibility in this. You won’t be based in a...
