Inbound Sales Advisor

**JOB DESCRIPTION.**

Position Inbound Sales Advisor

Reports To Sales Admin Team Leader

Physical Base Norseal, Prudhoe, NE42 6DX

Working Hours Monday to Friday 08:30 - 17:30

Holidays 25 paid annual leave days + Bank Holidays

**Job Summary**

This is an exciting opportunity for an Internal Sales Advisor to join a fast paced, globally successful company, currently experiencing a growth transformation

We are looking to recruit a Sales Advisor to join our fantastic team to provide excellent customer service, bringing the profile of the Company even higher.

They will also accurately maintain and update the Company Business Central, CRM and other systems accordingly.

**Main Duties**
- Handle inbound sales calls, input orders & process card payments
- Raise, manage and follow up on quotations
- Answer questions about product specifications and pricing
- Take technical queries and source correct information
- Accurately and efficiently operate and keep up to date the Business Central and CRM systems
- Identifying potential leads for Field Sales Representatives
- Follow up / contact promptly and professionally in response to customer correspondence or feedback
- Liaise with courier(s) in relation to any discrepancies
- Investigate unfilled, misplaced or misdirected orders
- Log, maintain & resolve customer issues and complaints
- Responsible for keeping up to date with information stored on company intranet

The successful applicant will do all tasks within their level of skill and ability.

**Terms and Conditions of Appointment**

**Salary**: £22,000 per annum

Working Pattern: Monday to Friday 8.30am-5.30pm

Probation Period: 3 Months

Pension: The successful applicant will automatically be enrolled into our pension scheme.

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Wellness programmes

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Reference ID: ISA0822