Customer Care Advisor
3 weeks ago
Customer Care Assistant. We are supporting a global brand who are looking for a customer care assistant to join the online customer care team. You will be the first point of contact for customers across digital channels, ensuring every interaction is handled with empathy, efficiency, and a focus on delivering exceptional service. Key Responsibilities Reports To: Customer Care Manager * Respond to customer inquiries via email, live chat, and phone * Provide product information, order updates, and after-sales support * Resolve complaints with professionalism, escalating when necessary * Maintain accurate records of customer interactions in CRM systems * Collaborate with retail and logistics teams to ensure smooth customer journeys * Uphold brand values in every interaction Skills & Experience * Previous experience in customer service, or retail. * Excellent communication skills (written and verbal) * Strong problem-solving ability and attention to detail * Comfortable using digital tools and systems * Positive, energetic, and team-oriented mindset * Ideally will have used SAP * Will have some call centre experience * Have worked with watches or jewellery Competitive salary and benefits package Monday-Friday with some Saturdays Staff discounts We will only be able to respond to candidates whose experience closely matches the requirements outlined in this job desc...
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Customer Service Advisor
7 days ago
Southampton, United Kingdom Customer Management Resourcing Full timeCustomer Service Advisor - Hedge End (SO30) Free shuttle bus from Southampton central £23,400 per annum + bonus opportunities We’re recruiting for a customer focused individual to join the Customer Support team for our global automotive client on a full time, permanent basis. This role offers genuine career opportunities for someone looking for long...
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Customer Advisor
2 weeks ago
Southampton, United Kingdom Switch Advisor Consultants Full time**Responsibilities**: - Listen to customer complaints and provide solutions. - Maintain customer records and update customer profiles. - Identify customer needs and suggest appropriate products and services. - Provide excellent customer service. - Resolve customer issues in a professional manner. - Act as first point of contact for all customers, ensuring a...
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Customer Advisor
7 days ago
Southampton, United Kingdom Switch Advisor Consultants Full time**Responsibilities**: - Listen to customer complaints and provide solutions. - Maintain customer records and update customer profiles. - Identify customer needs and suggest appropriate products and services. - Provide excellent customer service. - Resolve customer issues in a professional manner. - Act as first point of contact for all customers, ensuring a...
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Customer Representative
4 days ago
Southampton, United Kingdom Switch Advisor Ltd Full time**About us** Switch Advisor Ltd is a small business in Southampton. We are professional, collaborative and engaging. Our work environment includes: - Growth opportunities - Wellness programmes - Regular social events - Casual work attire **Customer Representative** **Overview** **Duties and responsibilities** **Provide top-notch customer service while...
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Customer Service Advisor 003
1 week ago
Southampton, United Kingdom Pertemps Southampton Full timePertemps are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. The successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations. This is a fully...
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Customer Service Advisor
2 weeks ago
Southampton, United Kingdom NWF Fuels Full timeA fantastic opportunity has arisen for a Customer Service Advisor to join our team in our Southampton Depot. **About the role**: Due to the continued growth of NWF Fuels, we are on the lookout for a Customer Service Advisor to deliver the best possible customer care. **The main responsibilities are**: - Taking customer orders - Dealing with customer queries...
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Customer Care Advisor
7 days ago
Southampton, United Kingdom Swatch Group Full time**The company** Longines** - famous for the elegance of its timepieces - is a brand of the Swatch Group, the world's number one manufacturer of finished watches. Based in Switzerland since 1832, **Longines** is a brand of rich heritage and timeless elegance. With generations of experience as the official timekeeper for world championships and as partner of...
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Customer Advisor
5 days ago
Southampton, United Kingdom B&Q Full time**About the role** **Part time - 20 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, between 7.00am - 10.00pm (including every weekend)** **£10.10 per hour (rising to £10.60 from April 1st)** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...
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Home Admissions Advisor
2 days ago
Southampton, United Kingdom Cinnamon Care Full time**Home Admission Advisor** **Up to £45,000 dependant on experience, Plus Commission** **Company Benefits** We are looking for an additional ambitious, dedicated and compassionate sales person to join the team at Netley Court, a stunning 70 bedded home offering residential, dementia and respite care in Netley Abbey. Working alongside our General Manager...
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Customer Care Advisor
3 weeks ago
Southampton, United Kingdom RETAIL JOBS UK LIMITED Full timeCustomer Care Assistant. We are supporting a global brand who are looking for a customer care assistant to join the online customer care team. You will be the first point of contact for customers across digital channels, ensuring every interaction is handled with empathy, efficiency, and a focus on delivering exceptional service.Key ResponsibilitiesReports...