3rd Line Support Engineer

4 weeks ago


Metropolitan Borough of Gateshead, United Kingdom Pardoe Wray Full time

We’re seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, you’ll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions.You’ll also lead key projects, including system upgrades and migrations, while collaborating with internal teams and external vendors to achieve success. Maintaining and upgrading telecom infrastructure, managing critical incidents, and creating detailed documentation are essential aspects of the role.With at least five years of experience in telecom support, ideally including two in a 3rd line or similar level position, you’ll bring advanced knowledge of telecom protocols, strong problem-solving skills, and a proactive approach to improvement.The company offer a comprehensive benefits package including - * Excellent company car scheme inc electric cars with free charging at the office * Opportunities to progress and grow your career * 23 days holiday plus bank holidays, rising to 28 days after 5 years * Stakeholder pension scheme & death in service benefit. * Agile Perks reward platform offering discounts and great deals * Healthcare cash plan covering everyday expenses such as opticians, dentist etc. * Cycle to work scheme * Volunteer Days * Referral bonuses if you nominate a friend or a new customer * Employee Assistance Programme – free advice on relationships, mental health and financial planning and more. * Enhanced Maternity and Paternity scheme


  • Telecoms Engineer

    5 days ago


    Metropolitan Borough of Gateshead, United Kingdom In Technology Group Full time

    My client is a nationwide, well-established Managed Service Provider with 10 offices across the UK. They are highly regarded in the industry, with outstanding ratings on Trustpilot and Glassdoor. Due to continued growth, they're looking to welcome another engineer into their technical team.This is an exciting opportunity for a motivated 3rd Line Telecoms...

  • Telecoms Engineer

    3 days ago


    Gateshead, United Kingdom In Technology Group Full time

    My client is a nationwide, well-established Managed Service Provider with 10 offices across the UK. They are highly regarded in the industry, with outstanding ratings on Trustpilot and Glassdoor. Due to continued growth, they're looking to welcome another engineer into their technical team.This is an exciting opportunity for a motivated 3rd Line Telecoms...


  • Gateshead, United Kingdom Pardoe Wray Full time

    Were seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, youll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions.Youll also lead key...


  • Gateshead, United Kingdom Pardoe Wray Full time

    Were seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, youll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions.Youll also lead key...


  • Gateshead, United Kingdom Concept Resourcing Full time

    **2nd/3rd line Technical Support Engineer** **Circa £35,000 plus benefits** **Hybrid Working** **Gateshead, Tyne and Wear (Commutable from Newcastle, Sunderland, Longbenton, Hexham,)** A 2nd/3rd line Technical Support Engineer is needed to join this fantastic team that is trusted to deliver by leading UK brands. As 2nd /3rd line Technical Support...


  • City of London, United Kingdom Reed Full time

    3rd Line Support/Third Line Support Type - Permanent Location: Farringdon An exciting opportunity for a 3rd Line Engineer to join a large association based across the UK. This role will involve providing Third Line Support within an ITIL framework and maintaining hardware, software, networks and desktops across the organisationand acting as a escalation...


  • Gateshead, United Kingdom Pardoe Wray Careers Full time

    Were seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, youll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions.Youll also lead key...

  • Telecoms Engineer

    5 days ago


    Gateshead, United Kingdom In Technology Group Full time

    My client is a nationwide, well-established Managed Service Provider with 10 offices across the UK. They are highly regarded in the industry, with outstanding ratings on Trustpilot and Glassdoor. Due to continued growth, they're looking to welcome another engineer into their technical team.This is an exciting opportunity for a motivated 3rd Line Telecoms...


  • Gateshead, United Kingdom Pardoe Wray Full time

    We’re seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, you’ll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions.You’ll also lead...


  • Gateshead, United Kingdom Pardoe Wray Full time

    We’re seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, you’ll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions. You’ll also...


  • Gateshead, United Kingdom Pardoe Wray Full time

    We’re seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, you’ll tackle escalated technical challenges, perform diagnostics, and implement long-term solutions. You’ll also...


  • Gateshead, United Kingdom CV-Library Full time

    We’re seeking an experienced 3rd Line Telco Support Engineer to lead the resolution of complex telecom issues and ensure the performance and reliability of advanced systems, including VoIP, SIP, PSTN, and mobile networks. In this role, you’ll tackle escalated technical challenges, perform diagnostics, and implement long-term...

  • Telecoms Engineer

    4 days ago


    Gateshead, United Kingdom In Technology Group Limited Full time

    My client is a nationwide, well-established Managed Service Provider with 10 offices across the UK. They are highly regarded in the industry, with outstanding ratings on Trustpilot and Glassdoor. Due to continued growth, they're looking to welcome another engineer into their technical team.This is an exciting opportunity for a motivated 3rd Line Telecoms...

  • Telecoms Engineer

    6 days ago


    Gateshead, United Kingdom In Technology Group Limited Full time

    My client is a nationwide, well-established Managed Service Provider with 10 offices across the UK. They are highly regarded in the industry, with outstanding ratings on Trustpilot and Glassdoor. Due to continued growth, they're looking to welcome another engineer into their technical team. This is an exciting opportunity for a motivated 3rd Line Telecoms...

  • Telecoms Engineer

    7 days ago


    Gateshead, United Kingdom In Technology Group Limited Full time

    My client is a nationwide, well-established Managed Service Provider with 10 offices across the UK. They are highly regarded in the industry, with outstanding ratings on Trustpilot and Glassdoor. Due to continued growth, they're looking to welcome another engineer into their technical team.This is an exciting opportunity for a motivated 3rd Line Telecoms...

  • 3rd Line Engineer

    4 weeks ago


    City of London, United Kingdom ECS Resource Group Ltd Full time

    3rd Line Engineer - M365 Permanent PositionOn-site in London office for probation, hybrid working after £40k - £45k based on experience A unique opportunity has arisen for an Third Line Engineer (M365) to join a Global Infrastructure Provider where you will be responsible for M365 administration and supporting the client's technical environment. As an...


  • Gateshead, United Kingdom Aspire Technology Solutions Full time

    **About Aspire** Aspire Technology Solutions is one of the fastest-growing IT companies in the UK, named as the North East Business of the Year in the 2020 North East Business Awards. We provide end-to-end business technology, including infrastructure, connectivity, voice, and managed and support service solutions. We’re a people-focused business, with...


  • Gateshead, United Kingdom Aspire Technology Solutions Full time

    **About Aspire** Aspire Technology Solutions is one of the fastest-growing IT companies in the UK. Established in 2006, we have experienced continuous double-digit growth. We were proud to be named as the North East Business of the Year in the 2020 North East Business Awards. We provide end-to-end business technology, including infrastructure,...

  • 3rd Line Engineer

    4 months ago


    City of London, United Kingdom CV-Library Full time

    3rd Line IT Support Engineer - London - £45,000 + Unbelievable Benefits! Role: 3rd Line IT Support Engineer Location: London Salary: £40,000 - £45,000 + Benefits Do you want to work for one of the best MSP's in London? They work in a modern office based in Central London with a fantastic working environment. Ideal candidates will...

  • 3rd Line Engineer

    4 weeks ago


    City of London, United Kingdom ECS Resource Group Ltd Full time

    3rd Line Engineer - M365 Permanent Position On-site in London office for probation, hybrid working after £40k - £45k based on experience A unique opportunity has arisen for an Third Line Engineer (M365) to join a Global Infrastructure Provider where you will be responsible for M365 administration and supporting the client's technical...