District Manager

6 days ago

London, United Kingdom Swarovski Full time
District Manager - Outlets

Apply locations London, GBR

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition ID: R-97461

At Swarovski, where innovation meets inspiration, our people desire to explore, experience, and create. We are looking for a District Manager, Outlets where you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand, learn and grow with us. We’re bold and inventive, revealing astonishing things like no one else can. A world of wonder awaits you.

About the job

Reporting to the Area Manager UK & Ireland, you will be responsible for:

  • Managing sustainable sales performance of Outlets across UK and Ireland and ensuring sales and profitability targets are met.
  • Updating, maintaining and implementing processes/guidelines and providing feedback to global teams.
  • Implementing the annual plans of the stores while ensuring the tactical and fiscal integrity.
  • Securing retention of high performers and top talents across the organization, especially focusing on managing effectively staff turnover.
  • Securing delivery of the brand experience.
  • Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines.
  • Providing feedback loops and reviews on own and partner stores.
  • Actively monitoring customer satisfaction and feedback systems to drive continuous service improvement.

About you

We are looking for a unique and amazing talent, who brings along the following:

  • Willingness to work in a national field-based managerial role in a fashion, customer and commercial focused retail environment.
  • Minimum 5 years’ experience in a store management role in luxury goods/jewellery/fashion in a multi-site retail environment.
  • Experience in Outlets will be considered a plus.
  • Advanced numeracy, literacy and verbal communication skills.
  • A solid understanding of Sales, Marketing, HR, Merchandising on retail store level.
  • Strong customer service focus and relationship building skills.
  • A full, clean driving license.

What we offer

You can expect a range of benefits, including:

  • Competitive bonus scheme (non-contractual).
  • Company car.
  • 33 days annual leave (inclusive of Bank Holidays).
  • 60% staff discount to RRP £3,500 per annum.

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard.

Recruitment Process at Swarovski
You are just a few steps away from becoming a part of our World of Wonder.
Select the job that excites you the most, tailor your CV and submit your application. We will be in touch once your application has been carefully reviewed to ask you additional questions, share position details and the next steps.
If successful, we will invite you for at least one interview and might ask you to prepare a case study or do an assessment test. You will have time to ask your questions too.

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