Customer Service Officer
2 weeks ago
Customer Service Officer - £27 500We are urgently seeking Customer Service Officer’s, to work with a leading Central London Regulatory Body.The roles are hybrid, with only one day per week in the office, located near to London Bridge. Please note these roles are temp to perm. Temping for 6-8 weeks before moving onto a permanent contract.The Customer Service Triage Officer provides a quality frontline enquiry service to registrants and members of the public, seeking information and guidance. They will receive and evaluate incoming inquiries, or requests.One of the most important parts of a Triage Officer’s role is to determine the most suitable course of action for each case they handle.Principal duties: * Receive and effectively manage a range of enquiry calls. * Ensure all cases are answered and responded to. * Give accurate and good quality advice to all callers. * Accurately log any new concerns and cases ready for triage. * Identify high-risk concern and cases and ensure these are prioritised. * Make accurate and timely triage decisions. * Maintain accurate and up-to-date records, case files, etc. * Work as part of the team, supporting and assisting colleagues. * Understand and comply with the information security requirements.Case management experience would be a bonus as would experience of carrying out risk assessments. Some experience of investigation would be helpful. Along with experience of working in regulation.Location: Near London Bridge (1 day in office, 4 days remote from home)Start date: Immediate temp to permSalary: £27 500 (Mon to Fri, 9am to 5pm)
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Building Customer Service Officer
3 weeks ago
City of London, Greater London, United Kingdom Service Care Solutions Full timeJob title - Customer Relationship Officer Location - Hackney, E8 Contract - Temporary ongoing Hours - Full Time 36 Start Date : ASAP We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building...
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Director of Customer Service
7 days ago
London, United Kingdom Financial Ombudsman Service Full timeLooking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Director of Customer Service - Could you be our next Director of Customer Service?_ - Contract: Permanent_ - Working hours: _Our permanent hybrid policy will see us all working at least four days in the office across the...
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Customer Resolution Officer
11 hours ago
London, United Kingdom Service Care Solutions Full timeJob Title: Customer Resolutions Officer Location: Southwark, SE1 Contract Type: temp contract 3 - 6 months Weekly Hours: Full time 37 Hours per week (Monday to Friday) This role is working as part of a small team to deliver the customer resolution service. The customer resolution officer will be responsible for investigating and responding to customer...
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Customer Resolution Officer
5 days ago
London, United Kingdom Service Care Solutions Full timeJob Title: Customer Resolutions Officer Location: Southwark, SE1 Contract Type: temp contract 3 - 6 months Weekly Hours: Full time 37 Hours per week (Monday to Friday) This role is working as part of a small team to deliver the customer resolution service. The customer resolution officer will be responsible for investigating and responding to customer...
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Customer Experience Officer
7 days ago
London, United Kingdom Service Care Solutions Full timeJob Title: Complaints Handler Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Monday-Friday 35 hours per week Start Date: ASAP The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of...
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Customer Relationship Officer
1 week ago
London, United Kingdom Service Care Solutions Full timeJob title - Customer Relationship Officer Location - Hackney, E8 Contract - Temporary ongoing Hours - Full Time 36 Start Date : ASAP We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building...
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Service Charge Officer
1 week ago
London, United Kingdom Service Care Solutions Full timeService Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week...
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Customer Service Representative
6 days ago
London, United Kingdom Global Service Group Full time**Kick start your career in logistics!** We’re on a mission to become the **UK’s leading contract logistics business** and **we want you** to come along for the ride! We’ve gone from being a small business to working with some of the **UK’s most respected** **and trusted brands** and our portfolio continues to grow year on year. We know how to...
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Customer Service Representative
6 days ago
London, United Kingdom Global Service Group Full time**Kick start your career in logistics!** We’re on a mission to become the **UK’s leading contract logistics business** and **we want you** to come along for the ride! We’ve gone from being a small business to working with some of the **UK’s most respected** **and trusted brands** and our portfolio continues to grow year on year. We know how to...
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Service Charge Officer
1 week ago
London, United Kingdom Service Care Solutions Full timeService Charge OfficerLondon BridgeFull Time - HybridTemporaryWe have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based...
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Customer Service Officer
1 week ago
London, United Kingdom JOB SWITCH LTD Remote Work Freelance Full timeTo represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required. 3 years customer service contact centre experience needed Customer Service Officer...
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Customer Service Representative
4 days ago
London, United Kingdom UK Civil Service Full timeJob summaryAbout usMore than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you�ll be joining an organisation that will impact on millions of lives for decades to come.�Everyone at TPR plays an important role in helping to keep more than �2trn of savings safe. We�re...
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Customer Service Officer
4 weeks ago
London, United Kingdom The Recruitment Group Full time**Job Title**: Customer Service Officer **Location**: SE1, London **Working Hours** : Monday to Friday 8am to 8pm **Pay Rate**: £14.22 **You must be able to work between the hours of 8:00am to 8:00pm for in hours as part of a team. Contracted hours are 36 hours per week.** **The service is made up of three main work streams, and is responsible for...
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Customer Service Officer
1 month ago
London, United Kingdom Akton Recruitment Full time**Customer Service Officer** **Camden** **£21/hr** **Start date: ASAP** AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Service Officer in the Camden area. 3 - 6 months contract. **JOB PURPOSE**: - ____________________ **MAIN DUTIES AND RESPONSIBILITIES**: - ____________________ - Provide first line...
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Customer Service Officer
4 weeks ago
London, United Kingdom Ackerman Pierce Full timeDo you have experience as a Customer Service Officer working within Social Housing? I am excited to be recruiting for my client who is looking for a Repairs Customer Service Officer to log any requests that come in while providing a high level of customerservice. Key Duties: - To use the Council's systems to provide information and resolution to our...
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Office customer service
7 hours ago
London, United Kingdom Patterson Companies Inc Full time €10Professional growth abounds in this motivating environment. As a Customer Service Representative I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency . To perform this job successfully, an employee must be able to perform each essential function...
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Customer Service Officer
1 month ago
London, United Kingdom Carefirst Recruitment Ltd Full timeCare First Recruitment Ltd are currently recruiting a Customer Service Officers in and around the South East Londnon, we are also recruiting for various London boroughs. **Duties**: - Raise service requests and update system notebooks as appropriate. - To record and maintain customer records, comply with Council policies and procedures and ensure...
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Customer Service Officer
4 weeks ago
London, United Kingdom NL Recruitment Full timeHave you worked in Supporter Services, Supporter Care or Membership and have experience of payment processing? Customer Service Officer, joining a Health Charity based in North London. Office-based, with some flexibility to work remotely. Working with the Customer Services Manager and as part of the customer services team, you'll support with; - Processing...
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Service Charge Officer
5 days ago
London, United Kingdom Service Care Solutions Full timeService Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...
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Service Charge Officer
4 days ago
London, United Kingdom Service Care Solutions Full timeService Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office...