Meeting and Events Planning Executive

2 weeks ago

London, United Kingdom Leonardo Royal Hotel St Paul's Full time

A fantastic new opportunity has opened for a Meetings & Events Planning Executive to join our team at Leonardo Hotels

Be Yourself Be a Bold Team Player Be Leonardo

As M&E Planning Executive you will you will be tasked with professionally coordinating a variety of contracted Meeting and Events. You will be able to demonstrate first class customer service skills, have the ability to adapt and multi task whilst having that keen eye for detail. Your key responsibility is to ensure that all contracted events are co-ordinated in line with company standard and client contracts ensuring that all function information is gathered and communicated to the hotel operations team prior to event.

Key Responsibilities:

  • Deal with all contracted bookings ensuring all final detail including delegate numbers, roomings lists and timings are collected from booker.
  • Arrange and conduct final details meeting/calls with organizer prior to event. Ensuring they are fulfilled professionally, efficiently and effectively and mirror the requirements of the visiting client whilst enabling you to gather all relevant information in order to produce function sheet.
  • Update Sales & Catering/Opera with accurate and relevant information ensuring revenue is loaded in line with event contract.
  • Produce function sheets for all events ensuring all necessary detail is noted
  • Ensure all rooming list details and requirements are gathered and handed across to Groups Coordinator
  • Arrange initial pre event brief meeting for all clients on day one of their event ensuring hotel operations team are in attendance.
  • Arrange post event debrief for all clients on the last day of their event, ensuring debrief contains discussion regarding future requirements/rebook and completion of venue verdict feedback form which will be issued by email post event.
  • Complete daily meeting and event revenue postings.
  • Increase conversion of event rebooks by developing client Relationships.
  • Work with M&E Business Development Manager/ Hotel M&E Planning Manager to ensure revenue targets are achieved by promoting rebook of events and upselling of products/services.
  • Identify new sales leads, chase and secure the lead with the guidance of the Sales Manager.
  • Be familiar of sister hotels where cross-selling opportunities exist and ensure leads are forwarded on and followed up.
  • Carry out the company's customer relations policy and communicate hotel services to guests.
  • Maintain high standards of self-presentation at all times.
  • Work in accordance with Standard operating procedures for the department.

Why come join us?

We look after our colleagues just as well as we look after our guests. Once youre part of the team, youre part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.

Our Story

Built on decades of hotelier know-how, we are part of the Fattal Hotels Group, which operates over 230 hotels across Europe and Israel. We look after over 50 hotels across the UK & Ireland and have plans for major expansion over the next few years; theres never been a more exciting time to join us

Some of the perks you could enjoy include:

  • Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break youve been dreaming of
  • Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
  • Free hot lunches in the employee canteen
  • Talent referral scheme: earn yourself a bonus for recommending a friend to join us
  • We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
  • The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
  • Ongoing job-related training programmes with clear paths for progression

AMRT1_UKCT

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