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Air Freight Coordinator

1 month ago

Manchester, United Kingdom Trinity Resource Solutions Full time

Air Freight Coordinator

Are you detail-oriented with a passion for logistics and customer service? We are seeking a dedicated Air Freight Coordinator to join our client's team. In this role, you will manage air freight shipments from start to finish, ensuring all operations are completed efficiently and in compliance with customer and regulatory requirements.

Key Responsibilities:

Arrange shipments according to customer instructions and Standard Operating Procedures (SOP) or quotations.

Open job files and arrange collections as per customer requirements.

Book all shipments with the airline.

Ensure secure cargo tie-ups and coordinate handover to transport.

Complete Master Air Waybills (MAWBs) for IATA, B2B, and consolidations.

Pre-alert customers and network partners about shipments.

Complete customs entries in compliance with HMRC regulations.

Liaise with airlines and handling agents.

Manage a shared mailbox efficiently.

Resolve queries promptly to ensure timely shipment uplift.

Follow customer SOPs meticulously.

Arrange air import shipments.

Possess knowledge of air import customs (advantageous).

Handle operational finance, including costing and invoicing.

Maintain a flexible and adaptive approach to work.

Maintain a customer-focused attitude at all times.

Perform any other reasonable tasks as assigned by the reporting superior.

Requirements:

Experience in air freight coordination or a similar role.

Strong organizational and multitasking skills.

Excellent communication and interpersonal abilities.

Knowledge of customs regulations and procedures (advantageous).

Proficiency in operational finance tasks.

Ability to work independently and as part of a team.

Customer-oriented mindset with a commitment to providing exceptional service.