Creators Community Manager

Join the team redefining how the world experiences design.Hello hey gday mabuhay kia ora 你好 hallo vítejteThanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.Where and how you can workThe buzzing Canva London campus features several buildings around beautiful leafy Hoxton Square in Shoreditch. While our global headquarters is in Sydney Australia London is our HQ for Europe with all kinds of teams based here plus event spaces to gather our team and communities. Youll experience a warm welcome from our Vibe team at front of house amazing home cooked food from our Head Chef and a variety of workspaces to hang out with your team mates or get solo work done. That said we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals and so you have choice in where and how you work.About the role The UK Community Manager will lead the growth and engagement of Canvas Creators community in the UK with a focus on our creators and this role youll design and execute strategies that onboard inspire and nurture passionate community membersbuilding programs from the ground up while championing Canvas brand and values. Youll combine creativity with data-driven insights to identify opportunities measure impact and overcome challenges turning big ideas into actionable initiatives. As a natural community leader youll thrive in ambiguity foster meaningful connections and help designers fall in love with Canva. What youd be doing in the roleDefine and execute the UK Creator community strategy aligning with product priorities and cultural moments to drive local impact.Build and manage the UK Creator community fostering growth engagement and a sense of belonging among contributors.Identify and nurture creative talent ensuring creator outputs align with visual trends and Canvas quality standards.Collaborate cross-functionally with content marketing SEO and product teams to design and deliver impactful initiatives and campaigns.Craft clear and inclusive communications that inspire inform and engage creators across multiple channels.Create strong feedback loops providing structured actionable feedback to help creators optimize their content and continuously improve over time.Use data and insights to measure community health track content performance and optimize programs for impact.Act as a relationship-builder offering empathetic support detailed guidance and proactive engagement to strengthen creator trust and retention.What were looking for5 years of experience in community management (or related fields) with a proven track record of building and scaling thriving creative or contributor communities.Deep knowledge of the UK creative and cultural landscape with the ability to identify trends nurture talent and guide creators to produce culturally relevant content.Experience working in global organizations with the ability to balance global strategy and local execution.Hands-on with community management platforms (e.g. Discord Facebook Groups Circle or similar) and skilled at creating engaging community experiences.Comfortable with productivity and marketing tools such as Google Suite Hubspot or equivalent for tracking reporting and communications.Event planning expertise able to coordinate and deliver both online and offline activations that inspire and connect creators.Strong public speaking and facilitation skills with experience running webinars workshops or training sessions.Content savvy and creative thinker with familiarity in content creation (design short-form video social media campaigns) and a strong grasp of visual and community trends.Analytical mindset with the ability to turn creator and content performance data into actionable insights that improve program outcomes.Collaborative operator experienced in working cross-functionally with content SEO marketing and content teams to align on strategy and drive impact.Adaptable and proactive skilled at balancing long-term program building with short-term campaign execution in a fast-paced environment.Strong relationship builder able to develop trust and maintain close ties with creators partners and internal stakeholders.Excellent communication skills in English both written and verbal with an empathetic and inclusive tone.A passion for design content and storytelling and excitement for Canvas mission to make design accessible to everyone.Whats in it for youAchieving our crazy big goals motivates us to work hardbut youll experience lots of moments of magic connection and fun woven throughout life at Canva too. We also offer a range of benefits to support your success inside and outside work: Equity packages we want our success to be yours too Inclusive parental leave policy that supports all parents & carers Annual Vibe & Thrive allowance to support wellbeing social connection office setup & more Flexible leave options that let you recharge or take time to give backCheck out for more info.Additional Information : Other stuff to knowWe make hiring decisions based on your experience skills and passion as well as how you can enhance Canva and our culture. When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from youPlease note that interviews are conducted virtually.Remote Work : YesEmployment Type : Full-time Key Skills English,User Interface,Communication,Content Writing,Online,Twitter,Internet,Facebook,Youtube,Instagram,Management skills,Digital speech,Speaking skills,Analytics,Writing Skills Experience: years Vacancy: 1