Employee Relations Advisor

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.Why join us?Our vision – we are building the worlds most admired and compelling brand ecosystemOur purpose – we are elevating the lives of the many with access to the world’s best brands and experiencesAt Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:Think without limits - Think fast, think fearlessly, and take the team with youOwn it and back yourself - Own the basics, own your role and own the resultsBe relevant - Relevant to our people, our partners and the planetAre you ready to join the Fearless?Job DescriptionThis role is based 5 days a week on site at our Shirebrook HQSupporting the HR Business Partners through the provision of generalist, proactive support on a range of employee relations issuesProviding an efficient service for employees requiring guidance, help and advice in respect of Company policies and procedures and Employment legislationCreating a positive employee relations approach; supporting, coaching and upskilling Managers to fulfil their people management responsibilitiesProviding operational support and advice on employee relations matters; such as disciplinary, grievance, appeals. Supporting with redundancy consultation processes and TUPE when necessary. Proactively dealing with absence management; assisting with the identification and resolution of problematic cases and long-term sickness issues, monitoring KPIs and trends to propose preventive measures Managing an allocated employee relations case loadAssisting the team to support departments/teams through organisational change and embedding new structures and processes where requiredMaintain employment legislation knowledge to provide sound guidance and expertise to management.Working with the Management team to drive performance on key people metricsQualificationsProven track record in a similar ER/HR roleExperience of handling ER cases including disciplinary and grievance, appeals, absence management and redundancyUp to date knowledge of employment legislation including GDPRHigh level of discretion and confidentialityResilient, flexible, assertive, and confident in approachEffective communication and interpersonal skillsAbility to work under pressure and to deadlinesAbility to manage and prioritise a busy and varied workloadExcellent stakeholder, people and change management skillsGood analytical and systems skillsCustomer focused approachProblem solving ability in a fast-paced businessAdditional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues:Reward, Recognition and OpportunitiesFrasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.*subject to terms and conditionsFrasers Festival – an event like no other Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Employee WelfareFrasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next?Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.