Service Advisor

2 weeks ago

Mansfield, United Kingdom FMG Repair Services Full time

**Service Advisor,Mansfield**

**Salary up to £23,000 plus bonus and excellent company benefits**

This is an exciting opportunity for an experienced Service Advisor to join the UK’s leading Accident and Collision Repair specialist in our increasingly busy site in Mansfield.

Being a Service Advisor, you are at the heart of our Bodyshops. You are responsible for booking customer cars in for repair, ensuring all the right parts are ordered and on site ready for our technicians, an important aspect of the role is the preparationjob cards with clear instructions. Dealing with customer enquiries, giving vehicle progress reports, also dealing with a number of suppliers on a daily basis. Checking over job cards to ensure all the correct information is recorded and filed on the system.You will arrange and allocate courtesy cars for customers and on completion of the job, collect payment from the customer, paying particular attention to banking/ security arrangements and the payment of excesses on certain insurance policies.

**About You**:

- Ideally you have experience as a Service Advisor, ideally from a solid Bodyshop background - within a Car Dealership, Body Repairer or Crash Repair Centre, whether the job at hand is routine or more complex, you will know just how to solve it.
- You come from a fast-paced background - you know how to work in a standard job time structure with a focus on producing compliant, high-quality work.
- You will have a full UK/EU Driving Licence
- You get involved in every part of our business - you take pride being part of the FMG Repair Services team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
- You take pride in providing a great customer experience each day - you understand what is important to your customers and suppliers.

**Why choose FMG RS?**

Of course, we offer a **fantastic basic salary**, but there’s much more to being a Service Advisor at FMG RS than just that. Some of our most popular benefits include (but aren’t limited to)
- fantastic **bonus**schemes
- free **life assurance**:

- **well-being** services (incl. Health Cash Plan, Dental Plan & Travel Insurance)
- discounted, flexible **Gym memberships**:

- exclusive employee **vehicle-leasing**schemes
- **pension**& **save-as-you-earn** share scheme
- Our**Benefits App** offering unlimited access to a huge range of **retailer discounts**and **cashback deals** (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)

**We’re going places **
- We’re a key part of **one of the UK’s largest Automotive PLCs**, Redde Northgate - few other businesses can offer you the **volume**, **variety** and **long-term security** as us;
- We **invest in you** - We believe everyone should have the **opportunity to better themselves**and look to progress, not just within FMG RS but the wider Redde Northgate Group;
- We’re growing - it’s **an exciting time** for the industry and we’re committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;
**Join the FMG RS family**

With the **best people** in the industry within our Group, we really believe that no one else can do what we do as well as us.So what are you waiting for?

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